Latest Customer Service Operations Lead jobs in Manila

34 Customer Service Operations Lead Jobs in Manila

Customer Service Manager Hcreates Information Technology - Manila, Philippines Customer Service Manager to join our team! 1. Oversee daily operations and service quality (SLA) for the Philippine customer service team, ensuring efficiency and customer satisfaction. 2. Lead the BPO 3 days ago
Customer Service Supervisor I MCI - Manila with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring 3 days ago
Head of Customer Success Pro Coffee Gear - Manila, Metro Manila, Philippines onboarding and equipment setup, coordinating installations with technical service partners. Respond to customer inquiries regarding product use, service needs, and ongoing support. Facilitate additional orders 6 days ago
Telco Account Delivery Manager – Customer Operations Personiv - Manila for projects undertaken through effective coordination with client, service delivery team Communicate effectively and regularly with the client, developing strong consultative customer relationship Prepare 13 days ago
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QC Specialist - Contact Center Trip.com Group - Manila in the Philippines to make its presence even more vibrant in Asia and the global market. Job Responsibilities: Evaluate Service Advisor performance by monitoring communications with customers and system operations 18 days ago
AI Prompt Engineer & Business Optimisation Specialist BruntWork - Manila, Philippines closely with the MD and delegate execution to our marketing VA as needed. Potential Projects You Might Lead AI-powered internal SOP/Knowledge Hub Predictive analytics dashboards for Sales & Operations 10.33 28 days ago
Partner Quality Lead Remitly - Manila , and drive continuous improvement in the customer experience. Collaborating closely with internal teamsincluding Engineering, Product, Customer Service, and Treasuryyoull also manage relationships More than 30 days ago
Dynamics 365 Functional F&O Lead Consultant Black Pen Recruitment - Manila, Philippines (D365) software line. Role Overview The role calls for a motivated and skilled Dynamics 365 F&O Functional Consultant to be a part of a dynamic D365 consultancy services team. A Lead Consultant More than 30 days ago
Sales Campaign Team Lead LeadAdvisors - Quezon City, National Capital Region exceptional customer service. This role involves monitoring team performance, providing coaching and training, handling escalations, and implementing strategies to improve efficiency and customer satisfaction 40000 3 days ago
Customer Experience Manager Cepat Kredit Financing Inc. - Ortigas, Metro Manila for this role Expected salary: ₱40,000 - ₱60,000 per month Key Responsibilities: Team Leadership: Lead, mentor, and manage a team of customer care representatives, ensuring high performance, engagement 3 days ago

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