43 Customer Service Operations Lead Jobs
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Team Lead - Order Management Continental and stakeholders to improve team relations, business process and customer satisfaction " " Identify process improvement opportunities and lead projects designed to implement the targeted improvements 13 days ago
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Service Manager Norde International Distributors - Quezon City, National Capital Region Job Summary: Lead all service operations - including customer relations and department budget. Builds and maintains a high performing team. DUTIES AND RESPONSIBILITIES: Lead, train, and motivate 2 days ago
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Service Level Manager (NALA) Lingaro - Makati and coordinating with relevant teams. Review, monitor and manage the results of OPS KPIs defined per service. Define and negotiate OPS KPIs if missing or it need to be adjusted. Initiate, define, lead 2 days ago
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Customer Service Supervisor Accutemps Inc - Makati, Philippines - Lead by example in delivering exceptional customer service via chat - Upskill existing team members on product knowledge, tools, and communication standards - Assist in workforce planning, shift 3 days ago
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Head of Customer Success Pro Coffee Gear - Manila, Metro Manila, Philippines onboarding and equipment setup, coordinating installations with technical service partners. Respond to customer inquiries regarding product use, service needs, and ongoing support. Facilitate additional orders 3 days ago
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Content Operations Lead - Customer Service Canva and innovation. Monitoring and improving content production, efficiency, and qualityensuring the team operates at its highest potential. You're Probably a Match If You have extensive experience in content 30 days ago
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Senior Data Analyst (E-Commerce Platform) | Makati MetroMart - Makati FMCG, Operations, Marketing, Finance, and Customer Experience. The ideal candidate should have at least 3 years of experience working with SQL and be proficient in Google Sheets, Microsoft Excel, Tableau Yesterday
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Customer Service Manager TRANSCEND MANAGEMENT - Ortigas, Metro Manila and management of a new customer service team, from initial stages to full operation. 2. Develop and implement strategies to ensure the team meets and exceeds performance targets. 3. Responsible for managing 18 days ago
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Real Time Analyst Lead Transcosmos - Pasig , Outbound, and Non-Voice services (knowledge on all lines of businesses is a plus). Has background and familiarization how contact services operations work Advanced knowledge in analytical tools 7 days ago
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Supervisor Technical Support Dexcom is pivotal in ensuring not just customer satisfaction, but advocacy. Embrace a workplace that values innovation, camaraderie, and a drive to be amazing. Where You Come In You will lead a team in a high call 8 days ago
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