Latest Customer Service Operations Lead jobs in Manila (page 2)

32 Customer Service Operations Lead Jobs in Manila - page 2

Service Level Manager (NALA) Lingaro - Makati and coordinating with relevant teams. Review, monitor and manage the results of OPS KPIs defined per service. Define and negotiate OPS KPIs if missing or it need to be adjusted. Initiate, define, lead 5 days ago
Service Manager Norde International Distributors - Quezon City, National Capital Region Job Summary: Lead all service operations - including customer relations and department budget. Builds and maintains a high performing team. DUTIES AND RESPONSIBILITIES: Lead, train, and motivate 5 days ago
Customer Service Supervisor Accutemps Inc - Makati, Philippines - Lead by example in delivering exceptional customer service via chat - Upskill existing team members on product knowledge, tools, and communication standards - Assist in workforce planning, shift 6 days ago
Senior Data Analyst (E-Commerce Platform) | Makati MetroMart - Makati FMCG, Operations, Marketing, Finance, and Customer Experience. The ideal candidate should have at least 3 years of experience working with SQL and be proficient in Google Sheets, Microsoft Excel, Tableau 4 days ago
Customer Service Manager TRANSCEND MANAGEMENT - Ortigas, Metro Manila and management of a new customer service team, from initial stages to full operation. 2. Develop and implement strategies to ensure the team meets and exceeds performance targets. 3. Responsible for managing 21 days ago
Global Vendor Operations Lead, Google Cloud Google - Taguig and internal Google Cloud teams to ensure high quality output and successful customer outcomes. Lead regular business reviews ensuring sites and/or products are meeting/exceeding goals. Identify operational gaps 2 days ago
Real Time Analyst Lead Transcosmos - Pasig , Outbound, and Non-Voice services (knowledge on all lines of businesses is a plus). Has background and familiarization how contact services operations work Advanced knowledge in analytical tools 10 days ago
Telesales and Client Retention Supervisor Surf Marketing Agency - Makati City Metro Manila, National Capital Region Location: On-site (Philippines Office) Department: Sales Operations / Client Services Reports To: Sales Manager / Head of Retention Position Overview We are looking for a results-driven Telesales 40000 21 days ago
Service Level Manager (Virtual Recruitment Open House) Lingaro - Makati and coordinating with relevant teams. Review, monitor and manage the results of OPS KPIs defined per service. Define and negotiate OPS KPIs if missing or it need to be adjusted. Initiate, define, lead 26 days ago
Customer Service Manager TalentHero - Pasay, National Capital Region is responsible for leading and managing the customer service team to ensure exceptional service delivery and customer satisfaction. This role involves overseeing daily operations, developing customer service More than 30 days ago

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