Latest Customer Service Operations Lead jobs in National Capital Region

28 Customer Service Operations Lead Jobs in National Capital Region

Sales Campaign Team Lead LeadAdvisors - Quezon City, National Capital Region exceptional customer service. This role involves monitoring team performance, providing coaching and training, handling escalations, and implementing strategies to improve efficiency and customer satisfaction 40000 4 days ago
Customer Service Manager Hcreates Information Technology - Manila, Philippines Customer Service Manager to join our team! 1. Oversee daily operations and service quality (SLA) for the Philippine customer service team, ensuring efficiency and customer satisfaction. 2. Lead the BPO 4 days ago
Customer Service Supervisor I MCI - Manila with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring 4 days ago
Customer Experience Manager CEPAT KREDIT FINANCING INC. - Ortigas, Pasig, National Capital Region : Oversee customer support operations, ensuring all customer inquiries, complaints, and issues are handled promptly and effectively. Process Improvement: Identify areas of improvement in the customer service 60000 4 days ago
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Customer Care Representative Cepat Kredit Financing Inc. - Pasig, Philippines operations, ensuring all customer inquiries, complaints, and issues are handled promptly and effectively. Process Improvement: Identify areas of improvement in the customer service process and implement 4 days ago
Service Manager Norde International Distributors - Quezon City, National Capital Region Job Summary: Lead all service operations - including customer relations and department budget. Builds and maintains a high performing team. DUTIES AND RESPONSIBILITIES: Lead, train, and motivate 6 days ago
Service Level Manager (NALA) Lingaro - Makati and coordinating with relevant teams. Review, monitor and manage the results of OPS KPIs defined per service. Define and negotiate OPS KPIs if missing or it need to be adjusted. Initiate, define, lead 6 days ago
Customer Service Supervisor Accutemps Inc - Makati, Philippines - Lead by example in delivering exceptional customer service via chat - Upskill existing team members on product knowledge, tools, and communication standards - Assist in workforce planning, shift 7 days ago
Head of Customer Success Pro Coffee Gear - Manila, Metro Manila, Philippines onboarding and equipment setup, coordinating installations with technical service partners. Respond to customer inquiries regarding product use, service needs, and ongoing support. Facilitate additional orders 7 days ago
Senior Data Analyst (E-Commerce Platform) | Makati MetroMart - Makati FMCG, Operations, Marketing, Finance, and Customer Experience. The ideal candidate should have at least 3 years of experience working with SQL and be proficient in Google Sheets, Microsoft Excel, Tableau 5 days ago

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