38 Training Call Quality Jobs
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Dispatch Support Coordinator (Floater) Connect Care Global - Lahug, 6000 taking tasks such as handling TigerText communications and processing incoming trip requests. • Quality Assurance: Investigate trip discrepancies, conduct call audits, and perform other quality assurance 10 days ago
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Quality Assurance Manager Angeles, Mabalacat, Porac, Pampanga, Pampanga, Pampanga, Philippines are achieved (Ex. Call Handle Time, Email Response Time, Quality and Customer Satisfaction Indices) Identify trends and challenges, and develop plans to correct problem areas Work closely with the Training team 2 days ago
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Team Lead (US Nurse New York License) | Ortigas, Pasig Pasig, Metro Manila, Philippines Supervisors/Team Leaders (Call Centre & Customer Service) · Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements 7 days ago
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Contact Center Officer Expedock - PH for call quality, productivity, and customer satisfaction. 7. Continuously improve knowledge of products, services, and company policies through training and self-study. Requirements: 1. Bachelor's degree ₱41454/monthly 12 days ago
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Team Leader Cebu City, Central Visayas, Philippines in Microsoft Office Suite (Word, Excel, PowerPoint). Flexibility to work in shifts, including evenings, weekends, and holidays, as needed. Experience in training and development of call center agents. Knowledge 3 days ago
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Quality Assurance Manager Philippines and appreciate differences, Care for one another, Humility, Make work personal Our Mission : To create conditions within which people can thrive! As a Quality Assurance Manager you are responsible for the quality 9 days ago
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Team Leader - High Salary Offer Talent Outsourcing Channel Solutions - Talomo, Davao Region phone calls and emails for quality assurance • Provides team performance reports and analysis • Recognizes high performance and rewards accomplishments Qualifications: • At least more than 1 year inbound 13 days ago
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Team Lead/Operations Supervisor - Ortigas Pasig Pasig, Metro Manila, Philippines quality performance Improve agent call processing skills to exceed client expectations for productivity, service and quality by completing the following: demonstrate correct call procedure following TDCX 13 days ago
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Service Delivery Director Cebu City, Central Visayas, Philippines is on effective coaching, customer care, quality management, workforce planning, recruiting, and training. Performance metrics include quality, attendance, call efficiency, high conversion rates, staffing 8 days ago
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Call Center Representative - Work from home Cropital - PH and services. 7. Meet or exceed performance metrics, including call quality, productivity, and customer satisfaction ratings. Requirements: 1. Independent and confident personality traits. 2. Strong teamwork ₱54804/monthly 16 days ago
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