19 Training Call Quality Jobs - page 2
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Technical Support rep ( Tech account) MirandaHR - Makati, Quezon : Set up, configure, and maintain audio equipment used in call centers, conference rooms, training facilities, and AV-enabled workspaces. Monitor and ensure optimal sound quality for VoIP systems 22000 More than 30 days ago
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Trainer / Coach / Call Center Support QUESS PHILIPPINES CORPORATION - cebu city, Cebu , and calls for quality assurance · Conduct coaching sessions with agents to enhance skills and customer engagement · Collaborate with Merchandising and Marketing teams to align training materials with brand More than 30 days ago
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Customer Service Agent Neksjob Philippines - Ilocos Norte, Philippines and effectively. Follow scripts and guidelines to ensure consistent service delivery. Participate in training and development to improve skills and knowledge. Meet or exceed performance targets for call quality More than 30 days ago
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Call Center Representative Metacom Business Process Outsourcing Solution Inc. - Taguig, Philippines information. Achieve performance goals and metrics. Collaborate with team members to enhance service quality. Participate in training sessions for skill improvement. More than 30 days ago
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Call Center Quality Analyst - TASQ Staffing Solutions - Cebu City, Cebu, Philippines actionable feedback and coaching to call center agents based on quality assessments to enhance their performance and address specific development areas. Quality Improvement Initiatives: Work with supervisors More than 30 days ago
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Healthcare Customer Support Specialist KMC Solutions, Inc. - Cebu, Philippines , operating systems, training programs, reference materials, and quality initiatives that enhance the customer experience. Keep current on new plan information and instructions by attending and participating More than 30 days ago
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Call Center Agent Neksjob Philippines - Laguna, Philippines in customer interactions. Document and update customer interactions in the system. Meet or exceed performance targets, including call handling time, quality scores, and customer satisfaction. Collaborate More than 30 days ago
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Customer Care Representative Neksjob Philippines - Bacolod, Philippines scripts, guidelines, and procedures to ensure consistency and quality in customer interactions. Document and update customer interactions in the system. Meet or exceed performance targets, including call More than 30 days ago
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Team Manager | Cebu | Night Shift Cloudstaff - Cebu, Philippines -on support to CSRs Monitor agent performance, call quality, and communication for compliance and service excellence Respond promptly to internal communications and address escalations as needed Ensure More than 30 days ago
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