Latest Training Call Quality jobs in Cebu City

7 Training Call Quality Jobs in Cebu City

Training Specialist, Customer Experience Dover Corporation - Cebu City, PH on the SharePoint site. Evaluate transactional call monitoring and perform standard Quality Analyst related responsibilities Qualifications and Educational Requirements: Bachelor’s Degree is required for this role 21 days ago
Trainer / Coach / Call Center Support QUESS PHILIPPINES CORPORATION - cebu city, Cebu , and calls for quality assurance · Conduct coaching sessions with agents to enhance skills and customer engagement · Collaborate with Merchandising and Marketing teams to align training materials with brand More than 30 days ago
SS_Systems Engineer II Arch Global Services (Philippines) Inc. - Cebu -quality, well-documented work. - Proven ability to troubleshoot complex technical issues systematically. - Ability to work effectively during US Eastern Time Zone hours for the initial training period More than 30 days ago
Healthcare Customer Support Specialist KMC Solutions, Inc. - Cebu, Philippines , operating systems, training programs, reference materials, and quality initiatives that enhance the customer experience. Keep current on new plan information and instructions by attending and participating More than 30 days ago
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Call Center Quality Analyst - TASQ Staffing Solutions - Cebu City, Cebu, Philippines actionable feedback and coaching to call center agents based on quality assessments to enhance their performance and address specific development areas. Quality Improvement Initiatives: Work with supervisors More than 30 days ago
Customer Care Representative Neksjob Philippines - Cebu, Philippines scripts, guidelines, and procedures to ensure consistency and quality in customer interactions. Document and update customer interactions in the system. Meet or exceed performance targets, including call More than 30 days ago
Team Manager | Cebu | Night Shift Cloudstaff - Cebu, Philippines -on support to CSRs Monitor agent performance, call quality, and communication for compliance and service excellence Respond promptly to internal communications and address escalations as needed Ensure More than 30 days ago

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