152 Call Quality Jobs in Taguig City
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Quality Assurance Manager l BGC, Taguig Taguig, Metro Manila, Philippines monthly basic salary? How many years' experience do you have as an Organisational Development Manager? How many years' experience do you have as a Quality Assurance Manager? Have you worked in a call centre 3 days ago
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Team Leader Taguig, Metro Manila, Philippines procedures and quality standards are strictly adhered to Facilitate and organize training session for all agents and participate in recruitment of new call center agents Conduct regular review 6 days ago
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Aftersales Supervisor VISMAY INTERNATIONAL CORP. - Taguig, NCR are met Supports clubs in handling member complaints and ensure that concerns are responded to at first point of contact and within set response rate Ensures the team delivers proactive quality interactions 10 days ago
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Client Ops Specialist II Taguig, Metro Manila, Philippines of how to read financial statements in order to validate or update income listed on an application compared to the financials supplied based on departmental standards, and quality standards Make outbound 6 days ago
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Customer Service Representative (Dispatch and US Account experience) DOXA Talent - Taguig, NCR with questions and concerns regarding service calls within 24 hours Make outbound calls to follow up and or update on service requested, do confirmation calls, and gather customer feedback Participate 9 days ago
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Operations Director - Technical Support Global Campaign (for Pooling) Taguig, Metro Manila, Philippines Service accounts. Exposure in Technical Support for the multinational BPO / Call Center. Ability to set/start up and transition the Operations forms, mechanisms, policies and procedures, systems and team 21 days ago
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SR. Customer Service Representative (US Life Insurance Account) | Up to 35K Package* Nezda Technologies Inc. - Taguig, Philippines Responsible in taking inbound/outbound calls to assist callers in their queries, questions and be able to resolve client concerns in a timely manner. Display high level of Call Quality addressing 16 days ago
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Quality Assurance Officer (SO2) Taguig, Metro Manila, Philippines Key Responsibilities: Communication Monitoring: Systematically review and assess the quality of inbound and outbound calls, SMS, emails, and other customer interactions to ensure consistency More than 30 days ago
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Call Center Representative TASQ Staffing Solutions Inc. - Taguig, Philippines CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards More than 30 days ago
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Customer Service Representative Taguig, Metro Manila, Philippines Quality addressing customer’s needs Answer inbound/outbound calls in a timely and friendly manner Evaluate problems and complaints of the callers and provide proper solutions Respond to the needs More than 30 days ago
Top locations
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