118 Call Quality Jobs in Bacoor
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TaskUs Imus Customer Service Representative TaskUs - Imus, Cavite Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the client. You will meet and exceed client mandated KPIs (Key Performance 20600 5 days ago
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Quality Assurance Manager Transcosmos Asia Philippines - Ortigas, Metro Manila quality management Other duties as assigned Role Profile: Bachelor/College degree in any field At least 3 year-experience in developing and implementing quality assurance programs in a call center 13 days ago
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Call Center Quality Manager (Alabang) TASQ Staffing Solutions - Muntinlupa, National Capital Region Excellent working knowledge of MS Office MS Excel, Power Point, Word Doc, Outlook Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) preferred 22 days ago
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Nonvoice Account - Call Center Agent - No Experience BPO Telesys PH Careers - Quezon City, National Capital Region -notch support through chat, email, or calls, ensuring a seamless customer experience. • Collaborate with the team to enhance customer interactions and improve overall service quality. Perks You'll Enjoy 28000 3 days ago
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Associate Customer Experience Specialist (Hybrid) First Advantage - Muntinlupa the situation clearly and outline the steps you will take to address and help resolve the issue. De-escalation & Quality Control- Manage and de-escalate customer frustrations effectively. Calls are monitored 4 days ago
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FinTech Associate / CSR / Onsite Makati / Virtual Process TASQ Staffing Solutions - Makati, National Capital Region demonstrating a deep understanding of their concern Offer quality customer service on every call to surpass expectations Efficiently escalate complex problems to appropriate internal resources Document customer 25000 15 days ago
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Customer Service Supervisor I MCI - Manila call quality from start to finish, and pro-actively seeks ways to improve the internal processes and sales results program-wide. Customer Service Supervisor II conduct regular business meetings 3 days ago
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Call Center Agent - Nonvoice Account - Quezon City Telesys PH - BPO Careers - Malate, National Capital Region -notch support through chat, email, or calls, ensuring a seamless customer experience. • Collaborate with the team to enhance customer interactions and improve overall service quality. Perks You'll Enjoy 28000 3 days ago
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Appointment Setter (ZR_22883_JOB) BruntWork - REMOTE, Philippines on performance. Responsibilities Conduct strategic lead research and build targeted prospect lists using Apollo platform Develop and maintain a high-quality database of potential clients interested in digital 315 5 days ago
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BPO Team Manager Cubao QC with 40K SOB Manpower Core Group Inc. - Quezon City, National Capital Region call monitoring to provide feedback and coaching of team members per the quality standards. Demonstrate company core values and culture. Participate in, and support, the Quality Management (QM) Program 65000 4 days ago
Top locations
- Quezon City (80)
- Makati City (53)
- Pasig City (37)
- Manila (31)
- Taguig City (30)
- Muntinlupa City (18)
- Mandaluyong City (11)
- Pulong Santa Cruz (9)
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