Latest Call Quality jobs - JobisJob Philippines Mobile

159 Call Quality Jobs

Call Center Quality Manager (Alabang) TASQ Staffing Solutions - Muntinlupa, National Capital Region Excellent working knowledge of MS Office MS Excel, Power Point, Word Doc, Outlook Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) preferred 17 days ago
Quality Assurance Manager Transcosmos Asia Philippines - Ortigas, Metro Manila quality management Other duties as assigned Role Profile: Bachelor/College degree in any field At least 3 year-experience in developing and implementing quality assurance programs in a call center 8 days ago
FinTech Associate / CSR / Onsite Makati / Virtual Process TASQ Staffing Solutions - Makati, National Capital Region demonstrating a deep understanding of their concern Offer quality customer service on every call to surpass expectations Efficiently escalate complex problems to appropriate internal resources Document customer 25000 10 days ago
Quality Assurance Specialist Linaheim Corporate Services Inc. - Ortigas, Pasig, National Capital Region 1. Responsible for assessing call quality performance of each campaign within given set of measurements. 2. Conduct coaching for agents with repeated error and failed score for 2 consecutives 20000 13 days ago
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Quality Manager IntouchCX - Cebu and training to support superior performance Responsible for the effective selection, development, supervision, evaluation and training of direct reports Perform routine audits and track call performance Become 20 days ago
Customer Service Representative TaskUs - Bohol - Tagbilaran City, Central Visayas operating procedures. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet Yesterday
Customer Service Administrator Canon Business Services ANZ and valued. Adhere to Quality Monitoring (QA) guidelines. Demonstrate a high level of professionalism and strong customer service skills. Update the system tools with the details of each call transaction Yesterday
Customer Experience/Quality Assurance Supervisor (Quezon City) Afni, Inc. - Laguna Description Position Purpose: The CX Supervisor is responsible for supervising activities of CX Analysts in various areas of transaction quality which includes: call monitoring and call auditing 22 days ago
BPO Customer Care Senior Representative NTT DATA Services - Quezon, PH as they relate to service levels and quality of calls within a team-driven and fast-paced work environment. Successful incumbents will have a keen interest in solving customer issues and/or answering inquiries Yesterday
Customer Service Associate | BPO Experience Needed Accenture in the Philippines - Mandaluyong and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. Minimum Qualifications About 16 days ago

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