22 Call Center Quality Assurance Jobs - page 2
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Remote Call Center Representative Altitude Games - PH to provide comprehensive solutions to customer problems. 5. Meet and exceed performance metrics such as customer satisfaction, call resolution, and quality assurance. Requirements: 1. Bachelor's degree ₱54804/monthly 13 days ago
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Senior Training and Quality Manager Philippines on Posted Yesterday job requisition id REQ10927 POSITION SUMMARY: The Call Center Senior Training & Quality Manager will be responsible for overseeing the Global Training and Quality department 13 days ago
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Process Analyst - Davao (URGENT) Davao City, DAVAO REGION, Philippines in call center and BPO services, multilingual support, software development, quality assurance testing, and infrastructure outsourcing. It didn’t take long for us to join the ranks of the top 50 5 days ago
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Director of Service Delivery Management Continuum Global Solutions - 6000 Cebu, PH effective internal Quality Assurance (QA) programs fostering continuous improvement and client expectations Proven experience managing metrics, ensuring customer satisfaction, and reporting statistical 8 days ago
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Customer Experience Analyst (Quality Analyst) Quezon City, Metro Manila, Philippines , or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and excellent customer experience to maintain client confidence 6 days ago
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Continuous Improvement Lead - 24K Signing Bonus Pasig, Metro Manila, Philippines Quality Assurance & Control (Manufacturing, Transport & Logistics) 3-5 years BPO/Call Center experience (Call, Chat, Email, Social Media channels) 2-3 years’ experience in Quality Group, Continuous 24 days ago
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Eastwood QC - Quality Assurance Analyst - BPO (Project Based) Tech Mahindra - Quezon City, National Capital Region to the floor -Coordinates and facilitates call calibration/training sessions for call center staff -Publishes quality trends, feedback and improvement / enhancement reports -Conduct quality monitoring 33000 25 days ago
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Senior Manager, Global Training & Quality Davao City, DAVAO REGION, Philippines Senior Manager, Global Training & Quality The Call Center Senior Training & Quality Manager will be responsible for overseeing the Global Training and Quality department and will be tasked 26 days ago
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Senior Quality Manager - Black Belt RSD Human Resources Management Consultancy - CEBU, Cebu Improvement Audits - All other reasonable duties, as assigned Qualifications: - BS/BA MIS/Business or advanced degree and equivalent work-related experience - Minimum of 10 years of experience in call center 300000 More than 30 days ago
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Operations Director (Telco) Manila, Metro Manila, Philippines ; managing system and process improvement and quality assurance programs; installing upgrades. Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning More than 30 days ago
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