8 Call Center Quality Assurance Jobs in Quezon City
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Customer Experience/Quality Assurance Manager (QC Sites) Quezon City, Metro Manila, Philippines : Oversees call center quality assurance programs. Establishes standards governing customer interactions, implements screening programs to monitor those interactions, and designs training programs that correct 9 days ago
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Operations Director (Telco) Quezon City, Metro Manila, Philippines ; managing system and process improvement and quality assurance programs; installing upgrades. Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning 10 days ago
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Eastwood QC - Quality Assurance Analyst - BPO (Project Based) Tech Mahindra - Quezon City, National Capital Region to the floor -Coordinates and facilitates call calibration/training sessions for call center staff -Publishes quality trends, feedback and improvement / enhancement reports -Conduct quality monitoring 33000 25 days ago
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Call Center Associate NTT DATA Services - Quezon City, PH and appropriately and follow Provider Call Center established call handle Quality Assurance Standards and Objectives. · Assist the Provider Call Center or Provider Services Departments with projects, as needed 22 days ago
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Performance Monitoring Supervisor - QA (Verint) Cardinal Health International Philippines - Taguig City and reporting tools. Excellent leadership, communication, and interpersonal skills to effectively manage and motivate a diverse team. Familiarity with call center quality assurance practices and methodologies 70000-150000 PHP 15 days ago
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Megamall Job Fair - (May 15-16, 2024) Global Strategic Business Process Solutions Inc. - Mandaluyong, Metro Manila - Medical Billing Specialist - Call Center Trainer - Quality Assurance Analyst We are looking for detail-oriented applicants, who have good to excellent communication skills, are amenable to work onsite 6 days ago
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Quality Assurance Supervisor w/ 24k Signing Bonus! Transcosmos Asia Philippines - Ortigas Center, NCR is a plus) At least 3 year-experience in developing and implementing quality assurance programs in a call center environment At least 1 year of management experience in the position Excellent oral and written 26 days ago
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Operations Director (Telco) Manila, Metro Manila, Philippines ; managing system and process improvement and quality assurance programs; installing upgrades. Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning More than 30 days ago
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