Latest Call Center Quality Assurance jobs - JobisJob Philippines Mobile

20 Call Center Quality Assurance Jobs

Customer Experience/Quality Assurance Manager (QC Sites) Manila, Metro Manila, Philippines . Essential Functions and Responsibilities: Oversees call center quality assurance programs. Establishes standards governing customer interactions, implements screening programs to monitor those interactions 11 days ago
Quality Assurance Supervisor w/ 24k Signing Bonus! Transcosmos Asia Philippines - Ortigas Center, NCR is a plus) At least 3 year-experience in developing and implementing quality assurance programs in a call center environment At least 1 year of management experience in the position Excellent oral and written 11 days ago
Quality Specialist Manila, Metro Manila, Philippines accurate records. Proficiency in using call center quality assurance tools and software. Strong organizational and multitasking abilities. Ability to work independently and as part of a team. What awaits 7 days ago
Continuous Improvement Lead - 24K Signing Bonus Pasig, Metro Manila, Philippines Quality Assurance & Control (Manufacturing, Transport & Logistics) 3-5 years BPO/Call Center experience (Call, Chat, Email, Social Media channels) 2-3 years’ experience in Quality Group, Continuous 9 days ago
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Eastwood QC - Quality Assurance Analyst - BPO (Project Based) Tech Mahindra - Quezon City, National Capital Region to the floor -Coordinates and facilitates call calibration/training sessions for call center staff -Publishes quality trends, feedback and improvement / enhancement reports -Conduct quality monitoring 33000 10 days ago
Lead - Continuous Improvement Transcosmos Asia Philippines - Pasig, Metro Manila, Philippines Support in Training and Facilitation Role Profile: Bachelor’s Degree in related field 5-7 years BPO/Call Center experience (Call, Chat, Email, Social Media channels) 2-3 years’ experience in Quality Group 11 days ago
Senior Manager, Global Training & Quality Davao City, DAVAO REGION, Philippines Senior Manager, Global Training & Quality The Call Center Senior Training & Quality Manager will be responsible for overseeing the Global Training and Quality department and will be tasked 11 days ago
Call Center Associate NTT DATA Services - Quezon City, PH and appropriately and follow Provider Call Center established call handle Quality Assurance Standards and Objectives. · Assist the Provider Call Center or Provider Services Departments with projects, as needed 6 days ago
Quality Assurance Supervisor Transcosmos Asia Philippines - Ortigas Center, NCR is a plus) At least 3 year-experience in developing and implementing quality assurance programs in a call center environment At least 1 year of management experience in the position Excellent oral and written 28 days ago
Senior Collections Manager (Quezon City Site) Manila, Metro Manila, Philippines and voice response and control the implementation process. Manage and improve center performance through performance monitoring, problem resolution, system audits, and quality assurance measures. Aid 7 days ago

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