115 Call Quality Jobs in Cainta - page 6
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BPO CX Supervisor (QA Supervisor) Manpower Core Group Inc. - Quezon City, National Capital Region Position Purpose: The CX Supervisor is responsible for supervising activities of CX Analysts in various areas of transaction quality which includes call monitoring and call auditing. Ensuring 55000 More than 30 days ago
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Accenture Mandaluyong - Customer Service Representative JobsAvenuePH - Mandaluyong, National Capital Region CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards 25000 More than 30 days ago
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BPO QA Manager/Customer Experience Manager Manpower Core Group Inc. - Quezon City, National Capital Region Duties and Responsibilities: 1. Oversees call center quality assurance programs. 2. Establishes standards governing customer interactions, implements screening programs to monitor those interactions 75000 More than 30 days ago
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Spanish-Bilingual Customer Service Representative Synlink Recruitment Outsourcing Co. Inc. - Taguig, Philippines Customer Support: Provide professional, high-quality customer service through inbound and outbound calls, emails, and chats in both Spanish and English. Problem-Solving: Handle customer inquiries More than 30 days ago
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BPO Operations Director Manpower Core Group Inc. - Quezon City, National Capital Region , and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. Develops call center systems by developing customer 75000 More than 30 days ago
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Sr. Operations Director (QC) Manpower Core Group Inc. - Quezon City, National Capital Region specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. Develops call center systems 75000 More than 30 days ago
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Customer Service Representative CL 13 Neksjob Corporation - Makati, National Capital Region , ensuring a high standard of call quality and quantitative performance. - Provide effective solutions to customer issues, ensuring timely and satisfactory resolution. - Maintain professionalism and empathy 20000 More than 30 days ago
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Customer Care Supervisor DEMPSEY RESOURCE MANAGEMENT, INC. - Makati City, National Capital Region customer issues with empathy, professionalism, and effective problem-solving techniques. - Monitor call quality and customer interactions, ensuring all engagements align with the company’s policies 20000 More than 30 days ago
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Customer Care Supervisor/Healthcare Accounts DEMPSEY RESOURCE MANAGEMENT INC. - Makati, National Capital Region with empathy, professionalism, and effective problem-solving techniques. o Monitor call quality and customer interactions, ensuring all interactions align with the company’s policies and healthcare industry 30000 More than 30 days ago
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CSR (Collection Officer/Specialist) E-Solutions IT Services - Quezon City, Philippines procedures to ensure accurate information is provided to customers. Meet or exceed performance metrics including call quality, resolution rate, and collection goals. Maintain confidentiality More than 30 days ago
Top locations
- Quezon City (78)
- Makati City (52)
- Pasig City (37)
- Manila (32)
- Taguig City (26)
- Muntinlupa City (18)
- Mandaluyong City (10)
- Pulong Santa Cruz (9)
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