115 Call Quality Jobs in Bacoor - page 5
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QA Manager/Quality Manager BPO TASQ Staffing Solutions - Alabang, National Capital Region Mapping/Value Stream Mapping > Knowledge of calls recording system and its usage (NICE, Witness, etc) preferred > Preferably knowledge of industry domain being aligned to Insurance > Knowledge More than 30 days ago
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CPT Team Manager, Customer Success Remitly - Manila Demonstrates self awareness - seeks and acts on feedback, aware of personal strengths, and has mastery over personal thoughts, feelings Decision Quality - makes sound decisions/calls, relies on a mixture 27 days ago
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Backup Engineer Insight Enterprises, Inc. - Pasig, PH and guidance to Services technicians and other engineers Other duties as may be assigned from time to time. Maintain high quality and timely ticket updates. Root Cause Analysis as required On-call as required 29 days ago
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Project Manager WTW - Taguig , and issue management. Deliver quality updates on project delivery status to the Steering Committee. Facilitates & inputs into Working Groups, calls, and technical workshops. Coordinate internal resources 28 days ago
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Customer Service Representative CL 13 Neksjob Corporation - Makati, National Capital Region , ensuring a high standard of call quality and quantitative performance. - Provide effective solutions to customer issues, ensuring timely and satisfactory resolution. - Maintain professionalism and empathy 20000 More than 30 days ago
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BPO Customer Care Senior Representative NTT DATA Services - Quezon City, QUE, PH as they relate to service levels and quality of calls within a team-driven and fast-paced work environment. Successful incumbents will have a keen interest in solving customer issues and/or answering inquiries 23 days ago
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Customer Care Supervisor DEMPSEY RESOURCE MANAGEMENT, INC. - Makati City, National Capital Region customer issues with empathy, professionalism, and effective problem-solving techniques. - Monitor call quality and customer interactions, ensuring all engagements align with the company’s policies 20000 More than 30 days ago
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Customer Care Supervisor/Healthcare Accounts DEMPSEY RESOURCE MANAGEMENT INC. - Makati, National Capital Region with empathy, professionalism, and effective problem-solving techniques. o Monitor call quality and customer interactions, ensuring all interactions align with the company’s policies and healthcare industry 30000 More than 30 days ago
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Call Center Manager - Alabang WHR Global Consulting - Alabang, National Capital Region ▪ Customer satisfaction scores ▪ First call resolution rates ▪ Average handling time ▪ Service level agreements ▪ Quality assurance scores Developing and implementing performance improvement plans 60000 More than 30 days ago
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Exciting BPO Career Call Center Agent Neksjob Corporation - Taguig, National Capital Region Job Description: Customer Service Representatives handle customer concerns regarding goods and services. They assist with returns, upgrades, purchases, and offer technical guidance. Maintain quality 25000 28 days ago
Top locations
- Quezon City (78)
- Makati City (52)
- Pasig City (37)
- Manila (32)
- Taguig City (26)
- Muntinlupa City (18)
- Mandaluyong City (10)
- Pulong Santa Cruz (9)
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