12 Assurance Agent Jobs
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QA Specialist FirstBPO - San Pablo City, Laguna guidelines to be implemented to existing employees and new hires. • Maintain Quality Files for agents including Quality Monitoring Forms, Quality Assurance Agreements, and other required documentation 3 days ago
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Quality Specialist (BPO) Offshore Business Processing - Quezon City, Metro Manila, Philippines Assist in setting QA guidelines to be implemented to existing employees and new hires Maintain Quality Files for agents including Quality Monitoring Forms, Quality Assurance Agreements, and other required 5 days ago
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Quality Specialist Manila, Metro Manila, Philippines you in this role? Quality Assurance: Conduct regular evaluations of agent interactions, both voice and digital debt collection calls to assess compliance with regulatory requirements, company policies, and client 7 days ago
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Quality Assurance Specialist for BPO ISTA - Makati, Metro Manila assurance standards and processes Conduct regular audits to evaluate agent performance and compliance with established protocols Identify areas for improvement and provide actionable feedback to agents 10 days ago
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Process Developer (HMS046439) Muntinlupa, Metro Manila, Philippines of moderators/team, by first & foremost being an in-house specialist of the process & policies, conducting a variety of Quality Assurance tasks which include transaction review, random audits, provide coaching 15 days ago
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QA Team Lead Philippines is. Job Summary The QA Manager will oversee our team of virtual (work from home) Quality Assurance agents. We are looking for an orderly and industrious leader with experience in QA who can deliver results 20 days ago
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Call Center Manager - Work from home ChatGenie - PH , performance monitoring, and quality assurance. 2. Develop and implement strategies to improve call center efficiency and customer satisfaction. 3. Train and coach call center agents to ensure they meet ₱77288/monthly 12 days ago
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Quality Assurance Specialist I - Support Group (On site work) Philippines Showing 1 location The Quality Assurance Specialist is responsible for ensuring that the customer service provided by the agents meets the company’s quality standards. They monitor the performance More than 30 days ago
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Quality Specialist FirstBPO - San Pablo, Laguna guidelines to be implemented to existing employees and new hires. • Maintain Quality Files for agents including Quality Monitoring Forms, Quality Assurance Agreements, and other required documentation More than 30 days ago
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Team Leaders — Financial Services Manila, Metro Manila, Philippines RESPONSIBILITIES Effectively provide support to program customers Serve as the main liaison between the client and the team Take the role of primary Quality Assurance Analyst in some cases by: Handling agent More than 30 days ago
Top locations
- Manila (3)
- Mandaluyong City (3)
- Cebu City (2)
- Quezon City (2)
- Pasig City (2)
- San Pablo (1)
- Makati City (1)