9 2nd Line Jobs in Muntinlupa City
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Systems Integration Specialist (WFH) Eastern Manila District, Metro Manila, Philippines teams with 1st and 2nd Line triage of issues Work with stakeholders, product management and development teams across all customer service and business systems to provide development Release Management 2 days ago
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IT Support Engineer (Application Support) Manila, Metro Manila, Philippines and solving problems. Able to work independently utilizing all available support material and tools to successfully resolve problems or refer to appropriate 2nd line support within agreed service levels 5 days ago
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IT Support EngineerVCC Link Inc.
Taguig, National Capital Region management, diagnosing and resolving hardware, network, and software failures. • Experience in handling and processing reports for 1st and 2nd support lines (Help Desk, CC, Service Desk Plus). • Proficient 40000 More than 30 days ago -
Network Specialist - L3 Engineering Parañaque, Metro Manila, Philippines most of your time providing operational support to the Datacenter Network, but also solving the 3rd line network issues affecting our offices and warehouses in cooperation with our 2nd line Support Team More than 30 days ago
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Client Managed Services Analyst Manila, Metro Manila, Philippines to the 2nd Line Support group when necessary. Qualifications, Skills & Experience Required: Have knowledge and understanding of equity and fixed income indices. Have 1-2 year/s of work experience More than 30 days ago
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Managed Services Associate Manila, Metro Manila, Philippines , and process enhancements. Manage Data Delivery SLAs for multiple customers. Escalate issues to the 2nd Line/3rd Line Support group. Ensure service delivery aligns with KPIs. Participate in application releases More than 30 days ago
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Managed Services Associate Manila, Metro Manila, Philippines . Escalate issues to the 2nd Line/3rd Line Support group. Ensure service delivery aligns with KPIs. Participate in application releases, including development, testing, and deployment into production. Support More than 30 days ago
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Managed Services Analyst Manila, Metro Manila, Philippines Escalation of issues to the 2 nd Line/3 rd line Support group Ensure delivery of service in line with KPIs Participate in application releases, from development, testing and deployment into production Support More than 30 days ago
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Applications Management Engineer Manila, Metro Manila, Philippines , IntApp Time, NQBillback) Service Now The team is also responsible for the support of all other Business Systems Applications and the server environments that they run on. 2nd and 3rd Line Support More than 30 days ago
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