8 2nd Line Jobs in Makati City
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Circle Lead for TM Optimization & Data Makati, Metro Manila, Philippines . Profound knowledge of the AML/ CDD/ KYC domain, its key stakeholders and regulations. Experience with balancing the key stakeholders, 1st & 2nd line interests. Ability to display style flexibility to teams 7 days ago
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VP, Finance Solutions Lead Analyst (Hybrid) Taguig, Metro Manila, Philippines management and will partner extensively with colleagues across Finance/FRSS; the RWA workstreams; technology and data governance teams; 2nd line of defense functions including the Capital Planning Review Group 6 days ago
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IT Junior Technical Coordinator Manila, Metro Manila, Philippines . Responsibilities: Proven experience in 1st/2nd line support roles with user and system support experience and the ability to effectively self-manage time and prioritize support tickets based on the type and severity 4 days ago
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IT Support Engineer, Associate Manila, Metro Manila, Philippines material and tools to successfully resolve problems or refer to appropriate 2nd line support within agreed service levels Performs user administration to internal applications. Manages workload effectively 7 days ago
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Application Analyst (Collaboration Solutions) - 4132 Manila, Metro Manila, Philippines -being programs. Your responsibilities as an Application Analyst: Proactively communicate through voice/video calls, including screen sharing, to address 2nd line helpdesk incidents and requests 20 days ago
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Multilingual Service Desk Analyst for Polish, Estonian, Finnish and German Speakers (work based[...] Taguig, Metro Manila, Philippines and assignment where required to 2nd/3rd line support teams and third parties • Supports Service Request Management and Service Restoration Management Level Requirements • Willing to relocate in the Philippines More than 30 days ago
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Managed Services Associate Manila, Metro Manila, Philippines Escalation of issues to the 2 nd Line/3 rd line Support group Ensure delivery of service in line with KPIs Participate in application releases, from development, testing and deployment into production Support More than 30 days ago
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Service Desk Administrator Manila, Metro Manila, Philippines , in the Service Desk Team, you will provide 1st and 2nd line IT support in accordance with best practice to ensure accurate recording of all reported incidents, changes and service requests that affect IT More than 30 days ago
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