Call Quality Jobs in Lapu-Lapu City

cc1 CIVICOM PACIFIC CORP. Lapu Lapu - Lapu-Lapu, Philippines

promptly and professionally. Document customer interactions and update account information in the system. Meet performance metrics such as call handling time, customer satisfaction, and quality standards

from: bossjob.ph - More than 30 days ago

IntouchCX - Cebu

and training to support superior performance Responsible for the effective selection, development, supervision, evaluation and training of direct reports Perform routine audits and track call performance Become

from: bossjob.ph - 26 days ago

Neksjob - Cebu, Cebu

: Monitor and evaluate the quality of inbound/outbound calls, emails, chats, and other customer interactions to ensure adherence to quality standards. Document quality issues, trends, and performance measures 25500

from: jobslin.com - More than 30 days ago

Metacom Solutions, Inc. - Cebu City, Cebu

or other departments as needed Maintain a positive, empathetic, and professional attitude toward customers at all times Meet or exceed performance metrics such as call quality, response time, and customer 19000

from: jobslin.com - 23 days ago

Accenture - Cebu - Cebu, Philippines

in the database. Meet or exceed performance metrics, including call quality and response times. Collaborate with team members and supervisors to improve processes.

from: bossjob.ph - More than 30 days ago

JobsAvenuePH - Cebu, Cebu

) Supervisor to lead our QA team in monitoring, evaluating, and enhancing customer interactions. This role ensures that our call center operations meet high-quality service standards while driving continuous 35000

from: jobslin.com - More than 30 days ago

Neksjob - Cebu, Cebu

, ensuring a high standard of call quality and quantitative performance. - Provide effective solutions to customer issues, ensuring timely and satisfactory resolution. - Maintain professionalism and empathy

from: jobslin.com - More than 30 days ago

Polaris Careers - Cebu, Philippines

calls to appropriate departments or specialists. Data entry: Accurately record customer interactions, details of inquiries, and resolutions in the CRM system. Quality assurance: Adhere to call center

from: bossjob.ph - More than 30 days ago

Lexie Staffing & Business Consulting - Cebu, Cebu

details into the company database. Meeting performance metrics: Maintaining call quality standards, adhering to call handling times, and achieving sales targets. Staying updated on company policies 23000

from: jobslin.com - More than 30 days ago

Datamatics Careers- Philippines - Cebu, Philippines

) when not training a batch. Phone time may increase or decrease depending on evaluation and business/project needs. Calls will be audited by the quality team. As an SME for the project, the trainer

from: manatal.com - More than 30 days ago