Call Quality Jobs in Imus City

TaskUs - Imus, Cavite

Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the client. You will meet and exceed client mandated KPIs (Key Performance 20600

from: postjobfree.com - 11 days ago

Marie France Bodyline International - Makati

Job Summary: The Quality Assurance Associate will be responsible for monitoring, evaluating, and improving the quality of voice and non-voice customer interactions in our call center. This role

from: bossjob.ph - 2 days ago

TASQ Staffing Solutions - Muntinlupa, Metro Manila, Philippines

Excellent working knowledge of MS Office MS Excel, Power Point, Word Doc, Outlook Process Mapping/Value Stream Mapping Knowledge of calls recording system and its usage (NICE, Witness, etc) preferred

from: manatal.com (+1 source) - 21 days ago

BPO Telesys PH Careers - Las Piñas, National Capital Region (+4 locations)

-notch support through chat, email, or calls, ensuring a seamless customer experience. • Collaborate with the team to enhance customer interactions and improve overall service quality. Perks You'll Enjoy 28000

from: jobslin.com - 5 days ago

Transcosmos Asia Philippines - Ortigas, Metro Manila

quality management Other duties as assigned Role Profile: Bachelor/College degree in any field At least 3 year-experience in developing and implementing quality assurance programs in a call center

from: jora.com - 19 days ago

BPO Telesys PH Hub - Parañaque, National Capital Region (+1 location)

-notch support through chat, email, or calls, ensuring a seamless customer experience. • Collaborate with the team to enhance customer interactions and improve overall service quality. Perks You'll Enjoy 28000

from: jobslin.com - 5 days ago

Datamatics - Pasig

a batch. Phone time may increase or decrease depending on evaluation and business/project needs. Calls will be audited by the quality team. As an SME for the project, the trainer is expected to adhere

from: bossjob.ph - 2 days ago

BPO Telesys Careers - Cavite, Cavite (+3 locations)

-notch support through chat, email, or calls, ensuring a seamless customer experience. • Collaborate with the team to enhance customer interactions and improve overall service quality. Perks You'll Enjoy 28000

from: jobslin.com - 12 days ago

TASQ Staffing Solutions - Makati, National Capital Region

demonstrating a deep understanding of their concern Offer quality customer service on every call to surpass expectations Efficiently escalate complex problems to appropriate internal resources Document customer 25000

from: jobslin.com - 21 days ago

First Advantage - Muntinlupa

the situation clearly and outline the steps you will take to address and help resolve the issue. De-escalation & Quality Control- Manage and de-escalate customer frustrations effectively. Calls are monitored

from: bossjob.ph - 10 days ago