Call Quality Jobs in Central Visayas

IntouchCX - Cebu

and training to support superior performance Responsible for the effective selection, development, supervision, evaluation and training of direct reports Perform routine audits and track call performance Become

from: bossjob.ph - 28 days ago

TaskUs - Bohol - Tagbilaran City, Central Visayas

operating procedures. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet

from: jora.com - 9 days ago

Neksjob - Cebu, Cebu

: Monitor and evaluate the quality of inbound/outbound calls, emails, chats, and other customer interactions to ensure adherence to quality standards. Document quality issues, trends, and performance measures 25500

from: jobslin.com - More than 30 days ago

Metacom Solutions, Inc. - Cebu City, Cebu

or other departments as needed Maintain a positive, empathetic, and professional attitude toward customers at all times Meet or exceed performance metrics such as call quality, response time, and customer 19000

from: jobslin.com - 25 days ago

Datamatics Careers- Philippines - Cebu, Philippines

) when not training a batch. Phone time may increase or decrease depending on evaluation and business/project needs. Calls will be audited by the quality team. As an SME for the project, the trainer

from: manatal.com - More than 30 days ago

JobsAvenuePH - Cebu, Cebu

) Supervisor to lead our QA team in monitoring, evaluating, and enhancing customer interactions. This role ensures that our call center operations meet high-quality service standards while driving continuous 35000

from: jobslin.com - More than 30 days ago

Accenture - Cebu - Cebu, Philippines

in the database. Meet or exceed performance metrics, including call quality and response times. Collaborate with team members and supervisors to improve processes.

from: bossjob.ph - More than 30 days ago

Polaris Careers - Cebu, Philippines

calls to appropriate departments or specialists. Data entry: Accurately record customer interactions, details of inquiries, and resolutions in the CRM system. Quality assurance: Adhere to call center

from: bossjob.ph - More than 30 days ago

Neksjob - Cebu, Cebu

, ensuring a high standard of call quality and quantitative performance. - Provide effective solutions to customer issues, ensuring timely and satisfactory resolution. - Maintain professionalism and empathy

from: jobslin.com - More than 30 days ago

Lexie Staffing & Business Consulting - Cebu, Cebu

details into the company database. Meeting performance metrics: Maintaining call quality standards, adhering to call handling times, and achieving sales targets. Staying updated on company policies 23000

from: jobslin.com - More than 30 days ago