Service Desk Assistance Jobs

Manila, Metro Manila, Philippines

desk and ACM when it comes to delivering user assistance and creating knowledge base content. Engage relevant business stakeholders and ITD teams (application development, project management

from: jobleads.co.ph - 11 days ago

Taguig, Metro Manila, Philippines

Multilingual Service Desk Analyst for Polish, Estonian, Finnish and German Speakers (work based in Philippines - relocation assistance provided) CGI Philippines Inc. is building a capability

from: jobleads.co.ph - More than 30 days ago

Continuum Global Solutions - 1555 Mandaluyong, Nati, PH

AND EXPERIENCE: 1 year or more Technical support or IT Service Desk experience Experience in handling inbound calls Knowledgeable in ITIL standards, have proper understanding of Incident, Change, Problem

from: Continuum Global Solutions - 13 days ago

Metro Manila, Philippines

where appropriate. Provide assistance on Operational Engagements for clients who need high touch, or focused support Drive Incident / Service Request resolution activities between Service Desk, Level II

from: jobleads.co.ph - More than 30 days ago

Systemantech Inc. - Taguig City, National Capital Region

Duties and Responsibilities of IT Services Desk 1. Serve as the first point of contact for customers seeking technical assistance over the phone or email. 2. Perform remote troubleshooting through 16000

from: jobslin.com - More than 30 days ago

Atticus Advisory Solutions Inc - Pasig, Metro Manila, Philippines (+1 location)

Role Overview: A Service Desk Support Analyst is a key member of the Service Desk team, responsible for providing technical assistance and support to end-users, analyzing and categorizing incoming

from: jobleads.co.ph (+1 source) - 30 days ago

Atticus Advisory Solutions Inc - Pasig, Metro Manila, Philippines (+1 location)

assistance or reporting IT-related issues. Log, categorize, prioritize, and escalate incidents and service requests in the help desk ticketing system. Gather detailed information from users to diagnose

from: jobleads.co.ph (+1 source) - 30 days ago

ConnectOS - Mandaluyong, Metro Manila

as the initial point of contact for customers through our Service Desk, regardless of whether it is via phone, email, or ticket. Provide our clients with an enjoyable and efficient experience by being friendly

from: workable.com - More than 30 days ago

Philippines

customer environments. Providing escalated support from service desk teams (escalated end user / NOC support) and customers. Create knowledgebase articles and process documents. To provide after hours

from: jobleads.co.ph - More than 30 days ago

Systemantech Inc. - Taguig, Philippines

the specified SLAs 3. Responsible with level 1 (phone & remote) & level 2 (on site) support. 4. Regularly updates on the status of assigned service request or incident. 5. Reports and updates help desk

from: bossjob.ph - More than 30 days ago