Performance Agent Jobs in Manila

Support Shepherd - Manila, Metro Manila

. Responsibilities: ● Managing existing offshore customer support agents, such as scheduling and ensuring agents are performing ● Analyzing performance and helping agents improve ● Taking escalated calls for when

from: workable.com - 3 days ago

Manila, Metro Manila, Philippines

Ensures agents promotion standards drive agent motivation and performance Setting rules and procedures for subordinates to follow. This includes setting policies in the workplace to ensure effective

from: jobleads.co.ph - 17 days ago

AYUDA Business Management Solutions Inc. - Ortigas Center, NCR (+1 location)

. Provide insights into business performance and recommend strategies for improvement. Collaborating skills with managers, agents, clients, and senior management. Summary of role requirements: Looking

from: jora.com (+1 source) - 16 days ago

Manila, Metro Manila, Philippines

performance assessments Sharing feedback with agents Attending calibration meetings Coordinating with internal QA teams Communicate program, process, and product updates with team members Monitor team schedule

from: jobleads.co.ph - More than 30 days ago

Manila, Metro Manila, Philippines

staffing levels to meet performance goals. Manage the scheduling of agents across various LOBs serving multiple markets 24x7. Analyze performance data to identify opportunities to operate more effectively

from: jobleads.co.ph - More than 30 days ago

Eram Talent - Manila, Metro Manila

agents, optimizing call center processes, and monitoring call center performance to achieve targets and goals. You will also be responsible for implementing strategies to improve customer service

from: workable.com - More than 30 days ago

Manila, Metro Manila, Philippines

such as auditors, tax agents, bankers and relevant authorities. Working with HR on recruitment activities, performance reviews, and employee relations matters; Acting as Treasurer and/or Directors/Officers

from: jobleads.co.ph - More than 30 days ago

Manila, Metro Manila, Philippines

and operations. • Maintain performance and quality standards based on established call center metrics including turn-around times. • Ensure that agents have working equipment and all items needed

from: jobleads.co.ph - More than 30 days ago

Asiatel Outsourcing - Pasig, Philippines

potential investors, providing them with information about the company's financial performance, growth strategies, and market position. The agent will also address investor inquiries, maintain accurate

from: bossjob.ph - 10 days ago

Taguig, Metro Manila, Philippines

. To formulate the Key Result Areas of the Team Leaders and Team Members 2.Conduct appraisals and feedback sessions with Team leaders or FTs and agents at regular intervals 3. Performance and SLA Management

from: jobleads.co.ph - 11 days ago