Customer Service Operations Lead Jobs in Manila

Lingaro - Makati

and coordinating with relevant teams. Review, monitor and manage the results of OPS KPIs defined per service. Define and negotiate OPS KPIs if missing or it need to be adjusted. Initiate, define, lead

from: bossjob.ph - 6 days ago

Norde International Distributors - Quezon City, National Capital Region

Job Summary: Lead all service operations - including customer relations and department budget. Builds and maintains a high performing team. DUTIES AND RESPONSIBILITIES: Lead, train, and motivate

from: jobslin.com - 6 days ago

Accutemps Inc - Makati, Philippines

- Lead by example in delivering exceptional customer service via chat - Upskill existing team members on product knowledge, tools, and communication standards - Assist in workforce planning, shift

from: bossjob.ph - 7 days ago

MetroMart - Makati

FMCG, Operations, Marketing, Finance, and Customer Experience. The ideal candidate should have at least 3 years of experience working with SQL and be proficient in Google Sheets, Microsoft Excel, Tableau

from: bossjob.ph - 5 days ago

TRANSCEND MANAGEMENT - Ortigas, Metro Manila

and management of a new customer service team, from initial stages to full operation. 2. Develop and implement strategies to ensure the team meets and exceeds performance targets. 3. Responsible for managing

from: jora.com - 22 days ago

Google - Taguig

and internal Google Cloud teams to ensure high quality output and successful customer outcomes. Lead regular business reviews ensuring sites and/or products are meeting/exceeding goals. Identify operational gaps

from: bossjob.ph - 3 days ago

Transcosmos - Pasig (+1 location)

, Outbound, and Non-Voice services (knowledge on all lines of businesses is a plus). Has background and familiarization how contact services operations work Advanced knowledge in analytical tools

from: bossjob.ph (+1 source) - 11 days ago

Surf Marketing Agency - Makati City Metro Manila, National Capital Region

Location: On-site (Philippines Office) Department: Sales Operations / Client Services Reports To: Sales Manager / Head of Retention Position Overview We are looking for a results-driven Telesales 40000

from: jobslin.com - 22 days ago

Lingaro - Makati

and coordinating with relevant teams. Review, monitor and manage the results of OPS KPIs defined per service. Define and negotiate OPS KPIs if missing or it need to be adjusted. Initiate, define, lead

from: bossjob.ph - 27 days ago

TalentHero - Pasay, National Capital Region

is responsible for leading and managing the customer service team to ensure exceptional service delivery and customer satisfaction. This role involves overseeing daily operations, developing customer service

from: jobslin.com - More than 30 days ago