Customer Service Operations Lead Jobs in Manila

Hcreates Information Technology - Manila, Philippines

Customer Service Manager to join our team! 1. Oversee daily operations and service quality (SLA) for the Philippine customer service team, ensuring efficiency and customer satisfaction. 2. Lead the BPO

from: bossjob.ph - 4 days ago

MCI - Manila

with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring

from: bossjob.ph - 4 days ago

Pro Coffee Gear - Manila, Metro Manila, Philippines

onboarding and equipment setup, coordinating installations with technical service partners. Respond to customer inquiries regarding product use, service needs, and ongoing support. Facilitate additional orders

from: manatal.com - 7 days ago

Personiv - Manila

for projects undertaken through effective coordination with client, service delivery team Communicate effectively and regularly with the client, developing strong consultative customer relationship Prepare

from: bossjob.ph - 14 days ago

Trip.com Group - Manila

in the Philippines to make its presence even more vibrant in Asia and the global market. Job Responsibilities: Evaluate Service Advisor performance by monitoring communications with customers and system operations

from: bossjob.ph - 19 days ago

BruntWork - Manila, Philippines

closely with the MD and delegate execution to our marketing VA as needed. Potential Projects You Might Lead AI-powered internal SOP/Knowledge Hub Predictive analytics dashboards for Sales & Operations 10.33

from: zoho.eu - 29 days ago

Black Pen Recruitment - Manila, Philippines

(D365) software line. Role Overview The role calls for a motivated and skilled Dynamics 365 F&O Functional Consultant to be a part of a dynamic D365 consultancy services team. A Lead Consultant

from: manatal.com - More than 30 days ago

LeadAdvisors - Quezon City, National Capital Region

exceptional customer service. This role involves monitoring team performance, providing coaching and training, handling escalations, and implementing strategies to improve efficiency and customer satisfaction 40000

from: jobslin.com - 4 days ago

Cepat Kredit Financing Inc. - Ortigas, Metro Manila

for this role Expected salary: ₱40,000 - ₱60,000 per month Key Responsibilities: Team Leadership: Lead, mentor, and manage a team of customer care representatives, ensuring high performance, engagement

from: jora.com - 4 days ago

Cepat Kredit Financing Inc. - Pasig, Philippines

operations, ensuring all customer inquiries, complaints, and issues are handled promptly and effectively. Process Improvement: Identify areas of improvement in the customer service process and implement

from: bossjob.ph - 4 days ago