Complex Customer Service Jobs in Mandaue City

Neksjob Philippines - Cebu, Philippines

troubleshooting technical problems, processing service requests, guiding customers through procedures, and escalating complex issues to the appropriate departments when necessary. By providing timely and effective

from: bossjob.ph - 6 days ago

TORCH Solutions - Cebu City, Cebu

and professional manner Provide accurate information and resolve customer issues efficiently Collaborate with cross-functional teams to ensure seamless customer experiences Identify and escalate complex customer 18000

from: jobslin.com - 6 days ago

Lexie Staffing & Business Consulting - Cebu, Cebu

, services, pricing, and other related topics. Problem Resolution: - Addressing customer complaints, issues, and concerns efficiently and effectively. Escalation: - Knowing when to escalate complex issues 24000

from: jobslin.com - 8 days ago

Select VoiceCom - Cebu

available services, benefits, and procedures to ensure they can maximize their care experience Addressing and resolving customer complaints and issues by identifying solutions quickly and effectively

from: bossjob.ph - 12 days ago

Stark Asia Solutions Inc. - Cebu, Philippines

or disputes. Process refunds, adjustments, and payment arrangements as needed. Maintain accurate and updated customer records in the system. Escalate complex issues to the appropriate department when necessary

from: bossjob.ph - 16 days ago

Neksjob - Cebu City, Cebu

and resolving issues in a timely manner. - Supervise customer service activities within distribution centers, repair centers, or walk-in customer service facilities, acting as the liaison between customers 35000

from: jobslin.com - 23 days ago

Rize Gadget Repair - Fuente Branch - Cebu, Philippines

, and update customers on repair status. Explain repair costs, warranties, and service terms clearly. Handle customer complaints and escalate complex issues to technicians or management. Process payments

from: bossjob.ph - More than 30 days ago

Polaris Careers - Cebu, Philippines

information. Customer retention: Promote additional products or services to existing customers to enhance customer loyalty. Escalating complex issues: Identify situations requiring further assistance and route

from: bossjob.ph - More than 30 days ago

Lexie Staffing & Business Consulting - Cebu, Cebu

, and pricing of products or services to customers. Handling customer complaints: Listening to customer issues, attempting to resolve them effectively, and escalating complex problems to supervisors when 23000

from: jobslin.com - More than 30 days ago

MULTITUDE GLOBAL SERVICES CORP. - Cebu, Philippines

. Meet or exceed performance metrics, including quality, accuracy, and response time. Escalate complex issues to appropriate departments when necessary. Deliver excellent service to ensure customer

from: bossjob.ph - More than 30 days ago