Senior Customer Jobs in Malabon City

SolarWinds - Manila

Follow up with customers who provide csat/dsat support surveys. Gather additional details about the customer experience. Look for trends where the organization can work cross-functionally to create stronger...

from: bossjob.ph - 13 days ago

Teamified - Manila

: Provide technical support to clients via phone, email, and chat Troubleshoot technical issues and provide a resolution in a timely manner Escalate complex technical issues to senior technicians Collaborate

from: bossjob.ph (+1 source) - 18 days ago

NTT DATA Services - Quezon City, QUE, PH

• Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions. • Adhere to established escalation...

from: NTT DATA Services - 5 days ago

SolarWinds - Manila

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. Were looking for individuals who believe they can accomplish more as a team...

from: bossjob.ph - 18 days ago

Acquire BPO - Quezon City

to develop senior level relationships. Ability to drive insights and adoption recommendations to customers by analyzing customer Strong empathy for customers and ability to see value through their eyes

from: bossjob.ph - Yesterday

Metacom BPO Solutions, Inc. - Quezon City, National Capital Region

Responsibilities - Support customers chat, email and phone - Answering inquiries and resolving problems - Receive regular direction from supervisors - Escalate complex issues to senior staff 22500

from: jobslin.com - 6 days ago

SolarWinds - Manila

Collaborate with Senior Technical Support to resolve customer technical issues Manage and work support tickets via Salesforce Identifying and categorizing issues, directing case to the appropriate support

from: bossjob.ph - 10 days ago

Infosys - Manila

and transformation in the target accounts to create customer value, continuity and growth Manage senior management relationships and create a strong and positive account stakeholder connect across the board Own the P

from: bossjob.ph - 11 days ago

CONCENTRIX Philippines - Quezon City, Quezon City

• resolve customer's concern referring to approved materials, secondary sources or more senior teammates if needed • offer additional products and/or services • maintain basic knowledge of client products

from: postjobfree.com - 5 days ago

Lhoopa - Mandaluyong

, and customer needs are adequately addressed across all touchpoints. Prepare regular reports on team performance, customer satisfaction trends, and improvement initiatives. Present insights to senior leadership

from: bossjob.ph - 4 days ago