Customer Service Operations Lead Jobs in Makati City

Manpower (Philippines) - Pasig

expectations. - Key actions: Lead all the five key actions with all the assigned Named Channel partners, namely Joint Account Plan, Joint Marketing, Joint Workshop, Joint POC and Joint Customer Engagement

from: bossjob.ph - 8 days ago

Cepat Kredit Financing Inc. - Pasig, Philippines

operations, ensuring all customer inquiries, complaints, and issues are handled promptly and effectively. Process Improvement: Identify areas of improvement in the customer service process and implement

from: bossjob.ph - 13 days ago

Marivent Resorts and Hotels Inc. - South Triangle, Metro Manila

, and complaints professionally and efficiently. 3. Ensure VIP and special requests are handled promptly. 4. Lead and train front desk staff, ensuring excellent customer service. 5. Monitor staff performance

from: jora.com - 2 days ago

Carelon Global Solutions Philippines - Taguig

review and approval from the local delivery team. Lead consultative partnership with clients to map as-is operations, Process Maturity Modelling, Due-diligence Assessment, Customer Journey Mapping

from: bossjob.ph - 6 days ago

Google - Taguig

and internal Google Cloud teams to ensure high quality output and successful customer outcomes. Lead regular business reviews ensuring sites and/or products are meeting/exceeding goals. Identify operational gaps

from: bossjob.ph - 12 days ago

Marivent Hotels and Resorts Inc. - Quezon City, National Capital Region

and efficiently. 3. Ensure VIP and special requests are handled promptly. 4. Lead and train front desk staff, ensuring excellent customer service. 5. Monitor staff performance, provide feedback, and assist 20000

from: jobslin.com - 2 days ago

Hcreates Information Technology - Manila, Philippines

Customer Service Manager to join our team! 1. Oversee daily operations and service quality (SLA) for the Philippine customer service team, ensuring efficiency and customer satisfaction. 2. Lead the BPO

from: bossjob.ph - 13 days ago

JACSS Dynamic Business Outsourcing Solutions & Services, Inc. - Quezon City

operations of our contact centre and ensuring that our team delivers exceptional customer service to our clients. Key Responsibilities: - Supervise and lead a team of contact centre agents in a fast-paced

from: bossjob.ph - 6 days ago

Pro Coffee Gear - Manila, Metro Manila, Philippines

onboarding and equipment setup, coordinating installations with technical service partners. Respond to customer inquiries regarding product use, service needs, and ongoing support. Facilitate additional orders

from: manatal.com - 16 days ago

MCI - Manila

with representatives to complete performance reviews and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ensuring

from: bossjob.ph - 13 days ago