108 Call Quality Jobs in National Capital Region - page 4
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URGENT HIRING!! No Experience Required! Customer Service Representative - Eastwood Libis Q.C Millennium 1 Solutions - Pasig . You are directly accountable for service levels, telephone service factors and quality of calls within a team-driven and fast-paced work environment. The primary role of this position is to exceed customers 27 days ago
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BPO CX Supervisor (QA Supervisor) Manpower Core Group Inc. - Quezon City, National Capital Region Position Purpose: The CX Supervisor is responsible for supervising activities of CX Analysts in various areas of transaction quality which includes call monitoring and call auditing. Ensuring 55000 More than 30 days ago
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QA Manager GrowthFN Sdn Bhd - Makati, Philippines Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents quality More than 30 days ago
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Quality Assurance Manager for Retail - (BPO ONLY) Go-Get Data Consultancy - Makati, Philippines calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards. Documents quality issues and performance measures for management review. Provides information More than 30 days ago
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BPO QA Manager/Customer Experience Manager Manpower Core Group Inc. - Quezon City, National Capital Region Duties and Responsibilities: 1. Oversees call center quality assurance programs. 2. Establishes standards governing customer interactions, implements screening programs to monitor those interactions 75000 More than 30 days ago
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Alorica Makati - Experienced BPO QA Supervisor JobsAvenuePH - Makati, National Capital Region ) Supervisor to lead our QA team in monitoring, evaluating, and enhancing customer interactions. This role ensures that our call center operations meet high-quality service standards while driving continuous 40000 More than 30 days ago
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Customer Service Associate | BPO Experience Needed Accenture in the Philippines - Mandaluyong and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion. Minimum Qualifications About 29 days ago
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BPO Operations Director Manpower Core Group Inc. - Quezon City, National Capital Region , and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. Develops call center systems by developing customer 75000 More than 30 days ago
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Sr. Operations Director (QC) Manpower Core Group Inc. - Quezon City, National Capital Region specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. Develops call center systems 75000 More than 30 days ago
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Backup Engineer Insight Enterprises, Inc. - Pasig, PH and guidance to Services technicians and other engineers Other duties as may be assigned from time to time. Maintain high quality and timely ticket updates. Root Cause Analysis as required On-call as required More than 30 days ago
Top locations
- Quezon City (66)
- Makati City (55)
- Pasig City (40)
- Manila (29)
- Mandaluyong City (10)
- Pasay (2)
- Caloocan (1)
- Marikina City (1)