16 Training Lead Jobs in Cebu City
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Manager, Quality Assurance Conduent - Cebu quality management (TQM) program. Supports the creation of systematic approaches for assuring high-quality services that meet customer needs. Develops program communications for employees. Develops training 4 days ago
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Team Lead (Healthcare Account) Collabera Digital - Cebu with internal departments (Workforce Management, Quality, Training, and HR) to support smooth operations. Track operational metrics such as SLA adherence, AHT, FCR, CSAT, and productivity. Address and resolve Yesterday
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Training Manager RSD Human Resource Management Consultancy - Cebu, Cebu Minimum of 2 years as Training Manager in BPO Industry. Manage process trainers, Assistant Manager, and Lead Assistant Managers aligned to the process. The job focuses on coaching and mentoring 95000 14 days ago
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Team Lead (Supervisor) IntouchCX - Cebu performance evaluations, training and career pathing plans. As Team Lead, You Will Manage and supervise CSRs Ensure proficient training, professional development and employee engagement is sustained in order 4 days ago
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Quality Assurance Team Lead Neksjob - Cebu, Cebu or call centre software platforms. Previous experience in customer service or technical support teams. What We Offer: Competitive salary Opportunity to lead a growing team and make a measurable impact More than 30 days ago
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Analyst, GPO (OTC) Dover Business Services - Cebu approach for work instruction development and maintenance across global locations. Drive the development and updates of global process training materials. Coordinate with operational leads to support 19 days ago
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Training Manager - Cebu TASQ Staffing Solutions - Cebu City, Cebu, Philippines /Possibly Hybrid **Requirements:** - At least 2 years of experience as a Training Manager in the BPO industry. - Responsible for overseeing process trainers, Assistant Managers, and Lead Assistant Managers 24 days ago
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Network Operations Manager Staff4Me - Cebu City, Central Visayas experience measurement channels (Net Promoter Score [NPS], support surveys, sentiment analysis, etc.) to develop and lead action plans to ensure client satisfaction. • Partner with our Deployment, Launch 21 days ago
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Training Officer Open Look Business Solutions Inc - Cebu, Philippines leads and managers to address performance gaps and recommend training solutions. Track and analyze employee performance data to measure training effectiveness. Operational Training Support: Ensure More than 30 days ago
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Sales Training and Recruitment Manager Circa Logica Group - Cebu, Philippines requires a proven track record of sales leadership, recruitment expertise, and training program development. Key Responsibilities: Lead the recruitment process for real estate sales agents, including More than 30 days ago
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