13 Call Quality Analyst Jobs
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Quality Assurance Analyst (UK Client) - Alabang Datablazers, Inc. - Alabang, Muntinlupa, National Capital Region Job Summary: The Quality Assurance Analyst will monitor and evaluate the quality of inbound and outbound calls to ensure compliance with company policies and procedures. The ideal candidate 30000 2 days ago
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Quality Analyst Muntinlupa, Metro Manila, Philippines ????????????????????????????????????????????????????????: - At least College Undergraduate or Bachelor's Degree Holder - With at least 1 year experience as Quality Analyst in a BPO Setting 11 days ago
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Quality Assurance Specialist (UK Client) - Alabang Datablazers, Inc. - Ayala Alabang, NCR Job Summary: The Quality Assurance Analyst will monitor and evaluate the quality of inbound and outbound calls to ensure compliance with company policies and procedures. The ideal candidate 2 days ago
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Service Desk Quality Analyst Taguig, Metro Manila, Philippines of omni channels (Calls, Chats, Self-Service Incidents, Requests etc) handled by the Global Service Desk team. The Quality Analyst (IT Operations Specialist) essentially performs Quality Assurance audits 3 days ago
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Quality Analyst for Service Desk Management Taguig, Metro Manila, Philippines Overview : The Quality Analyst (IT Operations Specialist) is responsible for the timely and accurate analysis of omni channels (Calls, Chats, Self-Service Incidents, Requests etc) handled 3 days ago
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Finnish-speaking Service Desk Analyst needed in Manila! Philippines on a real adventure and explore the world! The main responsibility of the Service Desk Analyst involves taking in Level 1 Calls and providing Level 1 Technical Support to user inquiries received either via 19 days ago
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Customer Experience Analyst ( QA ) Iloilo City, WESTERN VISAYAS, Philippines Position Summary The Customer Experience Analyst conducts transaction monitoring of frontline agent's calls, e-mails, chats, or any back office work and root cause analysis with the aim of helping 3 days ago
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Data & Reports Analyst Davao City, DAVAO REGION, Philippines Database Development & Administration (Information & Communication Technology) Call Center Data Analyst is critical in making and preparing operational analysis of data and recommending optimal ways 4 days ago
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Data Engineer (SQL) Manila, Metro Manila, Philippines are the required qualifications of a Data Engineer? Previous experience in a data engineer, business intelligence analyst, or a similar role, preferably in the call center environment Familiar with scripting 13 days ago
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QA Supervisor Davao City, DAVAO REGION, Philippines Develop, implement, and maintain quality assurance programs and processes to ensure adherence to client requirements and service level agreements (SLAs). Monitor calls, chats, emails, or other 29 days ago
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