55 Performance Agent Jobs in Calamba City
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Operations Team Manager Kawit, Cavite, Philippines , Excellent verbal and written communication skills; Above-average technical know-how Flexibility and willingness to work on different shifts. Excellent ability to coach and performance manage agents Job Type 7 days ago
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Senior Operations Manager (Back Office exp) | Onsite-McKinley Taguig Taguig, Metro Manila, Philippines . To formulate the Key Result Areas of the Team Leaders and Team Members 2.Conduct appraisals and feedback sessions with Team leaders or FTs and agents at regular intervals 3. Performance and SLA Management 18 days ago
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Collection Supervisor Welsend Global Services Inc. - Taguig, Metro Manila, National Capital Region related to call volume, collection rates, and customer satisfaction. • Lead and manage a team of collection agents, providing guidance, training, and performance feedback to ensure targets are consistently 2 days ago
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Operations Manager-Remote-Up to 110K Taguig, Metro Manila, Philippines performance criteria and standards to monitor and manage agents performance. Identify opportunities for process optimization and lead change management efforts to enhance efficiency and effectiveness. Drives 3 days ago
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Associate Internal Auditor Makati, Metro Manila, Philippines quality from audit planning, implementation, feedback, and re-audit as required. Complete all audits in the required timeframe and provide timely and usable feedback to agents to drive improved performance Yesterday
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MDS PHRN/USRN Manager WHR Global Consulting - Taguig, NCR and compliance standards of all key benefit management programs. Continuously coach the team to ensure the individual and team performance goals are achieved. Tracks and monitors team performance; provides 4 days ago
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Customer Support Team Leader Manila, Metro Manila, Philippines About the Role: First and foremost, you are an excellent coach. Your task is to give agents feedback, identify root causes of performance issues, and actively train agents to fix the defects Yesterday
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Team Leader Kawit, Cavite, Philippines and evaluate agents' performance on a weekly, monthly and quarterly basis. Pinpointing root cause for performance variance, trending, and creating improvement plans to correct and improve performance gaps 4 days ago
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Quality Analyst - BPO with 24K Signing Bonus! Transcosmos Asia Philippines - Ortigas Center, NCR , Quezon City Amenable to work on a shifting schedule, weekends and holidays. Role Responsibilities: Monitors Agent’s performance daily by recording, listening to, and evaluating calls based on client’s 3 days ago
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Coach / Team Manager (BPO) (Insurance Account) Pasay, Metro Manila, Philippines Responsibilities: Facilitate the development of agent performance by conducting individual coaching sessions Evaluate interactions (phone, chat, and/or e-mail) every week for all team members 4 days ago
Top locations
- Taguig City (30)
- Makati City (30)
- Manila (27)
- Quezon City (15)
- Pasig City (13)
- Pasay (7)
- Mandaluyong City (4)
- Kawit (2)
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