Training Lead Jobs in Lapu-Lapu City

Conduent - Cebu

quality management (TQM) program. Supports the creation of systematic approaches for assuring high-quality services that meet customer needs. Develops program communications for employees. Develops training

from: bossjob.ph - 5 days ago

Collabera Digital - Cebu

with internal departments (Workforce Management, Quality, Training, and HR) to support smooth operations. Track operational metrics such as SLA adherence, AHT, FCR, CSAT, and productivity. Address and resolve

from: bossjob.ph - 2 days ago

Neksjob - Cebu, Cebu

or call centre software platforms. Previous experience in customer service or technical support teams. What We Offer: Competitive salary Opportunity to lead a growing team and make a measurable impact

from: jobslin.com - More than 30 days ago

IntouchCX - Cebu

performance evaluations, training and career pathing plans. As Team Lead, You Will Manage and supervise CSRs Ensure proficient training, professional development and employee engagement is sustained in order

from: bossjob.ph - 5 days ago

RSD Human Resource Management Consultancy - Cebu, Cebu

Minimum of 2 years as Training Manager in BPO Industry. Manage process trainers, Assistant Manager, and Lead Assistant Managers aligned to the process. The job focuses on coaching and mentoring 95000

from: jobslin.com - 15 days ago

Dover Business Services - Cebu

approach for work instruction development and maintenance across global locations. Drive the development and updates of global process training materials. Coordinate with operational leads to support

from: bossjob.ph - 20 days ago

TASQ Staffing Solutions - Cebu City, Cebu, Philippines

/Possibly Hybrid **Requirements:** - At least 2 years of experience as a Training Manager in the BPO industry. - Responsible for overseeing process trainers, Assistant Managers, and Lead Assistant Managers

from: manatal.com (+1 source) - 25 days ago

Staff4Me - Cebu City, Central Visayas

experience measurement channels (Net Promoter Score [NPS], support surveys, sentiment analysis, etc.) to develop and lead action plans to ensure client satisfaction. • Partner with our Deployment, Launch

from: workable.com - 22 days ago

Circa Logica Group - Cebu, Philippines

requires a proven track record of sales leadership, recruitment expertise, and training program development. Key Responsibilities: Lead the recruitment process for real estate sales agents, including

from: bossjob.ph - More than 30 days ago

Neksjob - Cebu, Cebu

. Experience with CRM or call centre software platforms. Previous experience in customer service or technical support teams. What We Offer: Competitive salary Opportunity to lead a growing team and make 25500

from: jobslin.com - More than 30 days ago