Training Call Quality Jobs in Cebu City

Dover Corporation - Cebu City, PH

on the SharePoint site. Evaluate transactional call monitoring and perform standard Quality Analyst related responsibilities Qualifications and Educational Requirements: Bachelor’s Degree is required for this role

from: Dover Corporation - 21 days ago

QUESS PHILIPPINES CORPORATION - cebu city, Cebu

, and calls for quality assurance · Conduct coaching sessions with agents to enhance skills and customer engagement · Collaborate with Merchandising and Marketing teams to align training materials with brand

from: jobslin.com - More than 30 days ago

KMC Solutions, Inc. - Cebu, Philippines

, operating systems, training programs, reference materials, and quality initiatives that enhance the customer experience. Keep current on new plan information and instructions by attending and participating

from: bossjob.ph - More than 30 days ago

Neksjob Philippines - Cebu, Philippines

scripts, guidelines, and procedures to ensure consistency and quality in customer interactions. Document and update customer interactions in the system. Meet or exceed performance targets, including call

from: bossjob.ph - More than 30 days ago

TASQ Staffing Solutions - Cebu City, Cebu, Philippines

actionable feedback and coaching to call center agents based on quality assessments to enhance their performance and address specific development areas. Quality Improvement Initiatives: Work with supervisors

from: manatal.com - More than 30 days ago

Cloudstaff - Cebu, Philippines

-on support to CSRs Monitor agent performance, call quality, and communication for compliance and service excellence Respond promptly to internal communications and address escalations as needed Ensure

from: bossjob.ph - More than 30 days ago