Customer Service Team Supervisor Jobs in Cebu City

Trinity Workforce - Cebu City, Central Visayas

. · Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor. · Ensure accurate documentation of customer

from: jora.com - 5 days ago

Lexie Staffing & Business Consulting - Cebu City, Cebu

solutions. Escalate complex issues to the appropriate team or supervisor when needed. Meet performance metrics such as AHT (Average Handling Time), FCR (First Call Resolution), and CSAT (Customer Satisfaction 25000

from: jobslin.com (+1 source) - 11 days ago

Trinity Workforce - Cebu City, Cebu

to any given schedule A team player Can work ASAP Job Description - Main contact of customers for 1&1 support - Improve weekly and monthly performance based on feedback from the team supervisor. - Proactively 19000

from: jobslin.com - 13 days ago

Trinity Workforce - Cebu City, Central Visayas

of customers for 1&1 support · Improve weekly and monthly performance based on feedback from the team · supervisor. · Proactively inform and report to the supervisor for support related

from: jora.com - 13 days ago

Trinity Workforce - Cebu City, Cebu

. Job Description Handle mileage plus reservations and queries. Able to make a service recovery in the event the agent understands that he has made a mistake or an error or get the same done through his supervisor

from: jobslin.com - 13 days ago

Synlink Recruitment Outsourcing Co. Inc. - Cebu, Philippines

solutions Maintaining detailed records of all customer interactions Escalating complex issues to the appropriate team or supervisor when necessary Contributing to the continuous improvement of our customer

from: bossjob.ph - 20 days ago

Stark Asia Solutions Inc. - Cebu, Philippines

We are seeking an experienced and motivated Customer Service Supervisor to lead a team supporting a travel account in an international BPO voice environment. The ideal candidate has a strong

from: bossjob.ph - More than 30 days ago