Call Quality Analyst Jobs

Philippines

At Expertise, we strive to support the best providers in their efforts to serve their local communities. We stand behind every recommendation and we celebrate every happy customer. With over 400,000 providers...

from: jobleads.co.ph - 13 days ago

Cardinal Health International Philippines - Taguig City

quality, agent performance, and overall customer satisfaction, translating findings into actionable recommendations for enhancing call center efficiency and customer experience. 2. Leadership and Team 70000-150000 PHP

from: xcruit.com - 16 days ago

Muntinlupa, Metro Manila, Philippines

QUALITY ANALYST (IN BPO INDUSTRY) Responsibilities Monitor, evaluate and score calls against established quality assurance instruments and standards Review, evaluate, and score open and closed

from: jobleads.co.ph - 13 days ago

Pasig, Metro Manila, Philippines

Your application will include the following questions: What's your expected monthly basic salary? How many years' experience do you have as a Quality Analyst? Have you worked in a call centre before? How many years

from: jobleads.co.ph - 13 days ago

Tech Mahindra - Quezon City, National Capital Region

WE ARE HIRING!!!! Eastwood, QC - Quality Assurance Analyst - BPO | Project-Based Responsibilities: -Monitors all interactions and ensures accuracy of the same with on-time/immediate feedback 33000

from: jobslin.com - 26 days ago

Davao City, DAVAO REGION, Philippines

Develop, implement, and maintain quality assurance programs and processes to ensure adherence to client requirements and service level agreements (SLAs). Monitor calls, chats, emails, or other

from: jobleads.co.ph - 4 days ago

Angeles, Davao Region, Philippines

with Teammates and Team Leaders; and Attend weekly business reviews with assigned campaign Team Leaders, Operations Managers, and clients. So, do you have what it takes to be a Quality Analyst: Roles

from: jobleads.co.ph - 11 days ago

Global Strategic Business Process Solutions Inc. - Victorias City, Negros Occidental (+2 locations)

We are looking for a Quality Analyst to join our strategically awesome team! Requirements Qualification: Must possess a Bachelor’s/College Degree of any course At least 1 year of audit work

from: workable.com - More than 30 days ago

Taguig, Metro Manila, Philippines

Supervisors/Team Leaders (Call Centre & Customer Service) Lead a team of Quality Analysts and drive day-to-day goals Monitor transactions in accordance with KPIs and SLAs Provide additional

from: jobleads.co.ph - 12 days ago

Philippines (+1 location)

in the design of call monitoring formats and quality standards Coordinates and facilitates call calibration sessions for staff and QA team. Provides feedback to team leaders and managers. Manage and direct

from: jobleads.co.ph - 14 days ago