Performance Agent Jobs in Angeles City

Taguig, Metro Manila, Philippines

. To formulate the Key Result Areas of the Team Leaders and Team Members 2.Conduct appraisals and feedback sessions with Team leaders or FTs and agents at regular intervals 3. Performance and SLA Management

from: jobleads.co.ph - 18 days ago

Taguig, Metro Manila, Philippines

performance criteria and standards to monitor and manage agents performance. Identify opportunities for process optimization and lead change management efforts to enhance efficiency and effectiveness. Drives

from: jobleads.co.ph - 3 days ago

Transcosmos Asia Philippines - Ortigas Center, NCR

, Quezon City Amenable to work on a shifting schedule, weekends and holidays. Role Responsibilities: Monitors Agent’s performance daily by recording, listening to, and evaluating calls based on client’s

from: jora.com - 3 days ago

Manila, Metro Manila, Philippines

About the Role: First and foremost, you are an excellent coach. Your task is to give agents feedback, identify root causes of performance issues, and actively train agents to fix the defects

from: jobleads.co.ph - Yesterday

Manila, Metro Manila, Philippines (+1 location)

to improve efficiency and performance of the team Analyze agents’ performance and develop action plan, key projects and initiative to bridge gaps Serve as mentors and coaches to the reps on the floor and act

from: jobleads.co.ph - 2 days ago

Welsend Global Services Inc. - Taguig, Metro Manila, National Capital Region

related to call volume, collection rates, and customer satisfaction. • Lead and manage a team of collection agents, providing guidance, training, and performance feedback to ensure targets are consistently

from: jobslin.com (+1 source) - 2 days ago

Quezon City, Metro Manila, Philippines

to an agent once appointment is set. Daily monitoring of agent activity. Keep track of completed tasks and goals to measure lead conversion ratio and meet performance benchmarks. Generate report regarding

from: jobleads.co.ph - 2 days ago

Makati, Metro Manila, Philippines

quality from audit planning, implementation, feedback, and re-audit as required. Complete all audits in the required timeframe and provide timely and usable feedback to agents to drive improved performance

from: jobleads.co.ph - Yesterday

WHR Global Consulting - Taguig, NCR

and compliance standards of all key benefit management programs. Continuously coach the team to ensure the individual and team performance goals are achieved. Tracks and monitors team performance; provides

from: jora.com - 4 days ago

Manila, Metro Manila, Philippines

About the Role: First and foremost, you are an excellent coach. Your task is to give agents feedback, identify root causes of performance issues, and actively train agents to fix the defects

from: jobleads.co.ph - 4 days ago