2nd Line Jobs

Taguig, Metro Manila, Philippines

Purpose of the job While the IT Service Desk is the central point of contact for all IT related incidents and service requests, the role of the 2nd Line Support Technician is to provide second line

from: jobleads.co.ph - 3 days ago

Philippines

on the operational landscape of KYC including the interaction with the 2nd line. Experience in understanding and interpreting management reports and dashboards, in the context of TM Optimisation. Required skillset

from: jobleads.co.ph - 7 days ago

Nezda Technologies Inc. - Quezon City, Philippines

-service tickets from staff regarding IT issues and queries Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress promptly 1st and 2nd line

from: bossjob.ph - 27 days ago

Manila, Metro Manila, Philippines

also work closely with the 2nd line teams to help identify and escalate more severe incidents whilst ensuring strong communication back to agents and provision of documentation to help improve incident

from: jobleads.co.ph - 9 days ago

Baguio, Cordillera Administrative Region, Philippines

for the documentation Reviewing all support tickets on a daily basis Fast learner and adaptable Applying the appropriate resolution for the issue where required Escalating the support ticket to the 2nd or 3rd line

from: jobleads.co.ph - 9 days ago

Pasig, Metro Manila, Philippines

, troubleshooting, and resolution of support tickets Assisting 2nd/3rd line support in finding the root cause for package related problems and a possible solution Your background: We imagine

from: jobleads.co.ph - 7 days ago

Manila, Metro Manila, Philippines

. Escalate issues to the 2nd Line/3rd Line Support group. Ensure service delivery aligns with KPIs. Participate in application releases, including development, testing, and deployment into production. Support

from: jobleads.co.ph - 13 days ago

Parañaque, Metro Manila, Philippines

most of your time providing operational support to the Datacenter Network, but also solving the 3rd line network issues affecting our offices and warehouses in cooperation with our 2nd line Support Team

from: jobleads.co.ph - More than 30 days ago

Manila, Metro Manila, Philippines

to the 2nd Line Support group when necessary. Qualifications, Skills & Experience Required: Have knowledge and understanding of equity and fixed income indices. Have 1-2 year/s of work experience

from: jobleads.co.ph - More than 30 days ago

Philippines

effects on the operational landscape of KYC including the interaction with the 2nd line. Experience in understanding and interpreting management reports and dashboards, in the context of TM Optimization

from: jobleads.co.ph - More than 30 days ago