Team Lead Customer Support Jobs

Infinit-O - Pasay City, Philippines

your team through escalation scenarios and support de-escalation strategies that drive customer satisfaction and trust. Drive metrics immaculatelye.g., CSAT above 4.5, onboarding completion time, error rate

from: zoho.eu - 27 days ago

Employment Hero - Manila, Metro Manila

in detail; and testing in platforms to identify user error/system logic and related root causes by maintaining comprehensive awareness of product changes and enhancements. Conduct/triage customer support

from: workable.com - More than 30 days ago

PwC Acceleration Center Manila - Pasig, Metro Manila

enabled training that is designed to grow your technical and professional skills. As part of the Core Assurance - AC Manila team you are expected to lead the creation and implementation of impactful audit

from: kalibrr.com - More than 30 days ago

UTAK POS - Quezon City, Metro Manila

accurate records of lead information, schedules, chat and call progress, and other relevant data using trackers and databases 1-2 years of leadership experience in leads coordination, customer support 60000

from: kalibrr.com - More than 30 days ago

PwC Acceleration Center Manila - Taguig, Metro Manila

operational processes through advanced technology implementation Elevate customer experiences by refining workflows Guide and support team members in their professional growth Build and nurture enduring client

from: kalibrr.com - More than 30 days ago

Kompas Gramedia - Tangerang, Banten, Indonesia

Support Product Strategy : Support the product management team in defining product roadmaps, prioritizing features, and making strategic decisions based on data-driven insights. Lead analysis

from: kalibrr.com - More than 30 days ago

BSA Solutions Inc. - Cebu, Central Visayas (Region VII)

and gather relevant information to support the sales process. Maintain accurate records of interactions and lead status in Salesforce.com. Collaborate with the marketing and sales teams to refine messaging 25,000 - 35,000

from: workable.com - More than 30 days ago

TASQ Staffing Solutions - Taguig, Metro Manila, Philippines

, and attrition. Coach and support team members to address knowledge, skill, and motivation gaps. Handle user/customer escalations, develop action plans, and ensure resolution. Implement and oversee internal

from: manatal.com - More than 30 days ago

Dover Corporation - Cebu City, PH

. to resolve customer’s issues. e. Communicate and recommend observable patterns, customer behaviors, pain points and bottlenecks to Team Lead. Qualifications and Educational Requirements: • Bachelor’s Degree

from: Dover Corporation - More than 30 days ago

First Focus - Ortigas Pasig, National Capital Region

leads and managers, best team ! We encourage transparency as one of the foundations of our culture, creating a healthier, more productive work environment while actively discouraging toxicity - be heard 100,000 - 150,000

from: workable.com - More than 30 days ago