Customer Service Supervisor  

• Company CEPAT KREDIT FINANCING INC. - View more jobs
• Salary30000
• LocationPasig City, National Capital Region
• Job TypePermanent

DUTIES AND RESPONSIBILITIES⁠
Overall monitoring of customer service issues per month
Monitoring of customers feedback and suggestions
Distribution of accounts to Customer Service Associates
Keeps and maintains records of customer inquiries, complaints, and actions taken.
Providing necessary explanations, solutions, and guidance to resolve issues.
·⁠Prepare regular reports summarizing overall feedback, concerns, and closed issues and complaints. […]
Graduate of any four-year Business Course
Must have product and process knowledge
Possesses excellent communication and listening skills
With professional...

25 days ago from: jobslin.com