Customer Experience Manager
View Job- Company Cepat Kredit Financing Inc. - View more jobs
- LocationOrtigas, Metro Manila
- Job TypePermanent
Cepat Kredit Financing Inc. is hiring a Full time Customer Experience Manager role in Ortigas Center, NCR. Apply now to be part of our team. […]
Team Leadership: Lead, mentor, and manage a team of customer care representatives, ensuring high performance, engagement, and job satisfaction. […]
Process Improvement: Identify areas of improvement in the customer service process and implement strategies for increasing efficiency and satisfaction. […]
Escalation Management: Act as an escalation point for complex or unresolved customer issues, ensuring they are addressed and resolved effectively.
Performance...
17 days ago from: jora.com
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