Operations Agent Jobs

Enshored Inc. - Pasig, Philippines

Manage and direct the daily activities of the call center agents, including creative resource planning and implementing call center strategies and operations. Provide operational guidance. Train

from: bossjob.ph - 16 days ago

TASQ Staffing Solutions - Taguig, Metro Manila, Philippines

Position: Operations Supervisor - Travel/Airline (Taguig) | Onsite Key Qualifications: Lead and oversee a team of customer service agents, ensuring performance goals are achieved and high-quality

from: manatal.com - 17 days ago

TASQ Staffing Solutions - Taguig, Metro Manila, Philippines

Operations Supervisor to lead a team of customer service agents in a dynamic travel and airline contact center environment. The ideal candidate will have a passion for people management, strong operational

from: manatal.com - 18 days ago

DTW Philippines OPC - Makati City, National Capital Region

agents throughout the entire tour operation process. Oversee accounts, handle documentation and payment processing. Issue and reissue travel documents as needed, ensuring all information are correct and up 25000

from: jobslin.com - More than 30 days ago

TASQ Staffing Solutions - Taguig, Metro Manila, Philippines

Regularly formulate and execute internal and external governance Effectively handle client escalations and formulate actions to resolve any concerns Work with the operations managers to obtain necessary

from: manatal.com - 20 days ago

WalterMart Shopping Center - Quezon City, National Capital Region

and Capability & Learning on training requirements for team members and suggesting changes to targets (where required) to suit the needs of the business. To manage the day–to-day planning, operation and problem 25000

from: jobslin.com - More than 30 days ago

Ripped Box Station

and facilitate training sessions to improve agent capabilities. Collaborate with QA, Training, and Operations teams to enhance service quality. Generate reports on team performance and provide insights for process

from: bossjob.ph - More than 30 days ago

Beauty Republic Internationale Inc - Taguig, Philippines

delivery, manage team performance, and drive operational success through coaching, reporting, and process improvement. What Youll Be Doing Supervise the daily operations of the call center team Set

from: bossjob.ph - More than 30 days ago

Welsend Global Services - Taguig, Philippines

Responsibilities: Monitor agent performance to ensure SLA and KPI targets are met. Provide real-time Q&A support, handle escalations, and coach agents. Troubleshoot complex or escalated cases

from: bossjob.ph - More than 30 days ago

Stark Asia Solutions Inc. - Taguig, Philippines

and lead a team of voice/inbound call center agents , ensuring optimal performance across key metrics Conduct regular performance evaluations, coaching, and mentoring sessions Monitor daily team operations

from: bossjob.ph - More than 30 days ago