Customer Retention Jobs in Manila

Sagan Recruitment - Pasig, Metro Manila, Philippines

complex customer issues and provide data-driven solutions to improve retention and satisfaction. Maintain detailed, structured documentation of customer interactions in CRM tools such as HubSpot, Zendesk $900.00-$1500.00 per month

from: manatal.com - 9 days ago

Citi - Taguig

. Additionally, the role handles customer service-related concerns of Citi clients that may involve general service inquiries, billing and disputes, credit, collections, retentions, mortgage, fraud, telesales

from: bossjob.ph - 2 days ago

Citigroup - Taguig

, retentions, mortgage, fraud, telesales, rewards inquiries and fulfillment. The role also ensures customer inbound and outbound telephone inquiries are answered in an efficient and timely manner, maintaining

from: bossjob.ph - 2 days ago

Cepat Kredit Financing Inc. - Ortigas, Metro Manila

and resolved effectively. Performance Monitoring: Track key performance indicators (KPIs) such as response times, resolution times, customer satisfaction (CSAT), and customer retention. Implement corrective

from: jora.com - 15 days ago

JACSS Dynamic Business Outsourcing Solutions & Services, Inc. - Quezon City

satisfaction and retention - Handle escalated customer complaints and provide timely and effective resolutions - Create and maintain schedules to ensure adequate coverage and efficient use of resources - Train

from: bossjob.ph - 8 days ago

118 118 Money - Taguig

customers experiencing financial difficulties. Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and colleagues. The ability to make

from: bossjob.ph - 5 days ago

J-K Network Services - Quezon City, National Capital Region

, professional manner via phone Order taking on inbound calls Take inbound calls for customers to handle ORDERS, PRAYERS, DONATIONS and ETC. Upselling and cross selling Retention and winning back of dissatisfied 23000

from: jobslin.com - 16 days ago

Cepat Kredit Financing Inc. - Pasig, Philippines

performance indicators (KPIs) such as response times, resolution times, customer satisfaction (CSAT), and customer retention. Implement corrective actions as needed to improve performance. Training

from: bossjob.ph - 15 days ago

Citigroup - Taguig

, retentions, mortgage, fraud, telesales, rewards inquiries and fulfillment. The role also ensures customer inbound and outbound telephone inquiries are answered in an efficient and timely manner, maintaining

from: bossjob.ph - More than 30 days ago

J-K Network Services - Quezon City, National Capital Region

✨Minimum 1 year Customer Service Experience ✨Experience in Inbound Sales, Order Taking and Retention ✨Amenable to work onsite in Eastwood, Quezon City ✨Amenable to work in shifting schedule ✨Available 21000

from: jobslin.com - 19 days ago