Quality Analyst Jobs in Mandaue City

TASQ Staffing Solutions - Cebu, Cebu

Undergraduate 2nd year completed 2+ years QA in BPO

from: jobslin.com - More than 30 days ago

Firstsource - Cebu

communication with other Quality Analysts exists while passing new information to team members & support the team in developing/maintaining new training material and initiatives geared towards quality improvement

from: bossjob.ph - 13 days ago

JobsAvenuePH - Cebu, Cebu

: - Previous experience as a Quality Assurance Representative, QA Analyst, or similar role in a BPO or call center setting. - Strong analytical and problem-solving skills. - Excellent communication and feedback 30000

from: jobslin.com - More than 30 days ago

JobsAvenuePH - Cebu, Philippines

Monitor inbound and outbound calls, chat, or email interactions to ensure adherence to company standards. Provide constructive feedback to agents and assist in coaching sessions. Ensure compliance with...

from: bossjob.ph - More than 30 days ago

Trinity Workforce - Cebu City, Central Visayas

work experience required for this role Expected salary: ₱68,000 per month Description/Qualifications · Track and review the process quality through audits · Develop audit plan as per SOP

from: jora.com - 15 days ago

Trinity Workforce - Cebu City, Cebu

Must have a good knowledge on Excel TNA/TNI/TTQRAG analysis and BQM to identify bottom performers and support management. Documenting quality issues, performance measures and quality improvements for management...

from: jobslin.com - More than 30 days ago

JobsAvenuePH - Cebu, Philippines

This role ensures that our call center operations meet high-quality service standards while driving continuous improvement. Ensure compliance with industry regulations, company policies, and performance...

from: bossjob.ph - More than 30 days ago

Dover Corporation - Cebu City, PH

organization, the AP Analyst is responsible for delivering timely and quality service to internal stakeholders and Dover suppliers, as measured by service level agreements and key performance indicators

from: Dover Corporation - 22 days ago

IntouchCX - Cebu

of Trainers and Quality Analysts Participate in calibration sessions and ensure Quality Analysts complete timely calibration evaluations Address inconsistent scoring through coaching and assist

from: bossjob.ph - 28 days ago

Neksjob - Cebu, Cebu

feedback and actionable insights. Collaborate with team leaders and trainers to support coaching and development of agents based on quality findings. Lead and manage a team of QA analysts, providing

from: jobslin.com - 27 days ago