The role is responsible for the quality of customer implementations of the client's platform and solutions. This will be the primary support contact for accounts. This will guide customers to getting maximum value from their investment. […]
The scope includes the complete lifecycle of the customer, starting with the initial platform deployment and continuing through to solution deployment and customization. […]
Monitor and interact with the new customers and confirm they are successfully in the platform on-boarding process and targeted milestones are on target to be met.
Provide hands-on support...