Manage client requests and issues, coordinating with internal teams to ensure timely resolution.
Ensure all requests are logged and tracked through the appropriate systems to maintain visibility and accountability.
Verify that client requests are within scope and escalate out-of-scope items as needed. […]
Perform website content updates and monitor live systems for any necessary preventive maintenance.
Ensure content accuracy and alignment with client specifications before deployment. […]
Continuously enhance your understanding of live systems and client specific processes.
Stay updated on system...