• Attends to EastWest Healthcare's general inquiries, facilitate out-patient availments thru the 24/7Hotline.
• Facilitate Hospital Admission and Discharges of EastWest Healthcare Members thru the 24/7 Hotline.
• Secures medical documents as deemed necessary related to hotline transactions.
• Billing and payment verification […]
• Performs other duties and responsibilities as maybe assigned by the immediate superior […]
• Preferably with 1·2 years in healthcare service, Healthcare BPO, Claims or LOA coordination
• Has knowledge with basic medical terminology, privacy, and data handling standards
•...