Assist customers: Answer questions and help customers with their issues via phone, email, or chat.
Provide information: Share details about products and services to help customers make informed decisions.
Solve problems: Listen to customer complaints or concerns and offer helpful solutions.
Update records: Keep accurate customer details and conversation notes in the system.
Work with the team: Collaborate with other team members to ensure customers get the best service.
Learn new things: Participate in training to understand products and improve customer service skills.
Follow up with customers...