BPO Quality Assurance Manager for Retail - Makati

  • Company:

    TASQ Staffing Solutions

  • Location:

    Makati, National Capital Region

  • Job Type:

    Permanent

TASQ is looking to fill an on-site position for a QA Manager for Retail ASAP. […]
About the job QA Manager for Retail (Makati) […]
Hiring Team wants to see that level of experience in multi program and multi site management for QA. […]
Monitors and evaluates the quality of inbound and/or outbound telephone calls and other customer contact methods (e.g., email, chat) for accuracy and adherence to quality standards.
Documents quality issues and performance measures for management review.
Provides information to assist in the feedback and formal education process of individuals on the phone. […]
Will...

More than 30 days ago from: jobslin.com

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