To work in partnership with local management, colleagues and clients at all levels to ensure requests are resolved to the satisfaction of the customer. […]
To come in on time and schedule shifts and Breaks assigned by the people manager. […]
Assists Service Desk Specialist in processing non-complex work orders, service requests as necessary support requirements assigned by the Service Desk management team or the Service Desk Manager
Advise the people manager of planned/unplanned leaves as below:
Vacation leave at least 10 days in advance of the planned leave date […]
leave, must notify his manager...